Fernando Cruz | Page 23
Service Advisor
Columbia Ford Kia
234 Willimantic Road, Route 6
Columbia, CT 06237
Dealership Experience
5 yrs, 7 mos
Industry Experience
7 yrs, 5 mos
Languages Spoken
English
Spanish
258 Reviews
Write a Review258 Reviews of Fernando Cruz
October 26, 2022
I really appreciate taking my car to a Columbia Ford Kia. They are friendly when I walk in the door, and they get to work quickly. Other places, I’ve sat around waiting for someone to take my keys. Not here They are friendly when I walk in the door, and they get to work quickly. Other places, I’ve sat around waiting for someone to take my keys. Not here. They give me an accurate wait time if I decide to wait for my car to be serviced. I usually do wait because they have nice facilities. There’s a comfortable lounge. I wish they had more charging stations for phones and computers and maybe one more work station, but the desk is usually empty so I can get a lot of work done while I wait. My car is almost always finished before the time estimated and checking out is quick too. I also appreciate that they don’t try to sell me anything I don’t need. They point out recommended services and leave at that. If I were to change anything, I think the counter area is a little cramped but that’s honestly not a big deal. I’m really glad they’re close by but I’d probably drive a bit further to take my car there considering how painless the experience has been. More
Other Employees Tagged: Joe Berube , Jose Arriaga
October 18, 2022
Went in for annual diesel oil change, waiting appointment, it was done in less than an hour and also performed the entire truck check and found track bar has some slope in it, will need replacing appointment, it was done in less than an hour and also performed the entire truck check and found track bar has some slope in it, will need replacing in the future. More
October 17, 2022
Everyone at Columbia Ford are great. Always patient and answers my sometimes dumb questions. The restaurant is also fabulous. Always patient and answers my sometimes dumb questions. The restaurant is also fabulous. More
Other Employees Tagged: Jose Arriaga, The girls in the restaurant were also great and courteous
October 13, 2022
5 STARS ALL AROUND, DOES NOT REQUIRE 15 WORDS . {ALMOST} NEIL WHATMORE CAN I ADD MAYBE FIVE MORE STARS***** {ALMOST} NEIL WHATMORE CAN I ADD MAYBE FIVE MORE STARS***** More
Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas , Jose Arriaga
October 07, 2022
Serviced my unique vehicle promptly and professionally. Great Team.plus the thunderbird Cafe was awesome Great Team.plus the thunderbird Cafe was awesome More
Other Employees Tagged: Joe Berube , Jose Arriaga
September 22, 2022
In all my years I’ve never been too a dealer that offers what Columbia Ford offers Your quality service is unmatched. Please keep doing what you’re doing. Thank you Bill Antalik what Columbia Ford offers Your quality service is unmatched. Please keep doing what you’re doing. Thank you Bill Antalik More
Other Employees Tagged: Jose Arriaga, All in service department
September 21, 2022
Service time was not long at all and was able to enjoy breakfast while I waited at the Thunderbird Cafe . Service department kept me in the loop how the job was going. breakfast while I waited at the Thunderbird Cafe . Service department kept me in the loop how the job was going. More
September 20, 2022
Best I have ever dealt with! Did what ever they needed to get my car fixed Did what ever they needed to get my car fixed More
Other Employees Tagged: Jimmie Bletsch
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