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Fernando Santiago
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Fernando Santiago | Page 12
Sales & Leasing Consultant
Ciocca Subaru of Allentown
4611 Hamilton Blvd
Allentown, PA 18103
202 Reviews
Im originally from Brooklyn New York I have Been in management most of my career I moved to Pennsylvania and decided to go into the car industry I love my job and enjoy helping people and making their car shoping a wonderful and painless buying experience
Read moreDealership Experience
7 yrs, 2 mos
Industry Experience
13 yrs, 5 mos
Languages Spoken
English
Spanish
202 Reviews
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202 Reviews of Fernando Santiago
December 16, 2018
Pleasant, friendly, helpful atmosphere This is the first time I've bought a car with a dealership, and I'm very thankful it was with Ciocca. Everyone we worked with was smiling and helpful, This is the first time I've bought a car with a dealership, and I'm very thankful it was with Ciocca. Everyone we worked with was smiling and helpful, and the experience was easy-going and informative. More
by MadisonB
Helpful 
December 11, 2018
Like coming home I brought my son car at Ciocca and Fernando and Macurs were great and the Financial dept. really helps us out with questions and our loan payments so I brought my son car at Ciocca and Fernando and Macurs were great and the Financial dept. really helps us out with questions and our loan payments so glad and new The dealers since was Becker too ! great job well done More
by Nancy 123
Other Employees Tagged: Marcurs
November 26, 2018
Great Used Car Buying Experience ! ! ! Samantha in the Internet Dept was very helpful and efficient scheduling a test drive with Fernando Santiago in Used Car Sales. Fernando did a great Samantha in the Internet Dept was very helpful and efficient scheduling a test drive with Fernando Santiago in Used Car Sales. Fernando did a great job - assisting me with several test drives and then allowing my personal mechanic to inspect the car. After the purchase Fernando toured the service and loaner department with me - so if I ever needed anything I would be familiar. I would buy here again and recommend others do too ! More
by Xriva18707
Other Employees Tagged: Samantha Lawrence, Mark Yard - Used Car Manager - very friendly and helpful.
November 24, 2018
Amazing Service and flexibility! Fernando went above and beyond to get me in a used 2011 Mini Cooper S All 4. The team along with Fenando assisted me in obtaining a comfortable payme Fernando went above and beyond to get me in a used 2011 Mini Cooper S All 4. The team along with Fenando assisted me in obtaining a comfortable payment. Purchase was speed under roughly 2hrs! Their service department is impeccable. Ciocca understands "Customer Service " hands down. I have been to many dealerships and they by far are the most understanding! Thank you! More
by stone24
Other Employees Tagged: Ben Walsh , Chris Wygand
November 23, 2018
A good time I bought my second Subaru from Ciocca Subaru, and it was a great experience. Fernando was so nice, and he made the whole experience feel very relaxed I bought my second Subaru from Ciocca Subaru, and it was a great experience. Fernando was so nice, and he made the whole experience feel very relaxed and easy. He was also very kind to my family that I brought along, and he stayed late to help finalize everything. My first car was a Subaru Forester, and his name was Forrest. My family had many names that we were choosing from for this car, but I landed on naming her Fern, in honor of Fernando. Thanks for an awesome experience! Will be back again! :) More
by Lizzy
Other Employees Tagged: Samantha Lawrence
October 31, 2018
Great sales experience Our salesman, Fernando Santiago, was great to work with. He made everything clear and guided my wife and I through the process. He made buying a car Our salesman, Fernando Santiago, was great to work with. He made everything clear and guided my wife and I through the process. He made buying a car a real pleasure. More
by Rolevdo
Other Employees Tagged: Ben Walsh
October 20, 2018
used car purchase best sales person to date that I have dealt with in purchasing used or new car. Personable and has a lot of car knowledge without being pushy. best sales person to date that I have dealt with in purchasing used or new car. Personable and has a lot of car knowledge without being pushy. More
by mia
Other Employees Tagged: Jimmy Ofori
October 09, 2018
Treats the customers very well!! Ciocca was a pleasure to deal with! A well oiled machine that values the customer and makes things convenient for them!! Many thanks to Fernando! Ciocca was a pleasure to deal with! A well oiled machine that values the customer and makes things convenient for them!! Many thanks to Fernando! More
by Meeks
October 09, 2018
Couldn't ask for better service! I was always taught not to give the highest rating, because there is always need of improvements. The gentleman who helped me was awesome, patience an I was always taught not to give the highest rating, because there is always need of improvements. The gentleman who helped me was awesome, patience and gelp me with all my questiions, he deserves a high rating. Thank you, Fernandez More
by 123peaches
October 09, 2018
Excellent customer service. Great customer service and they really stand behind their vehicles.We purchased a used vehicle from Ciocca Subaru and after driving the vehicle home w Great customer service and they really stand behind their vehicles.We purchased a used vehicle from Ciocca Subaru and after driving the vehicle home we found several problems that needed addressing that were not covered by the warrantee. Both our salesman, Fernando Santiago (excellent!) and Manager, Sean Jenkins (the best) bent over backwards to address the problems and make us happy. I will buy my next car from Ciocca Subaru, without a doubt. More
by choochcavone
Other Employees Tagged: John Antigua, Sean Jenkins, Ilona Woodhouse
