Fernando Santiago | Page 13

Couldn't ask for better service! I was always taught not to give the highest rating, because there is always need of improvements. The gentleman who helped me was awesome, patience an I was always taught not to give the highest rating, because there is always need of improvements. The gentleman who helped me was awesome, patience and gelp me with all my questiions, he deserves a high rating. Thank you, Fernandez More

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Fernando to the rescue! I couldn't have asked for a better person to work with! Fernando treated me like family! He never made me feel like I was annoying, although I may h I couldn't have asked for a better person to work with! Fernando treated me like family! He never made me feel like I was annoying, although I may have been. He made sure I had a chance to check over all the cars I liked, as many times as I felt I needed to. I will be trying to stop in once in a while to say hi to him! Moreover, I will certainly send people his way! More

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awesome i had a wonderful experience, Fernando was excellent to work with. Will be coming back to ciocca for my next car purchase and will be asking for Ferna i had a wonderful experience, Fernando was excellent to work with. Will be coming back to ciocca for my next car purchase and will be asking for Fernando. More

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Excelent I liked the attention when i brought my car. The seller is a people who know his job, he is a freindly and resposable...When you are speaking with I liked the attention when i brought my car. The seller is a people who know his job, he is a freindly and resposable...When you are speaking with him .he transmits self-confidence. More

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Easy and friendly service Saw a car marked down on their website and knew it was just right for my needs. Called, got an appointment, test drove the car, had paperwork done, go Saw a car marked down on their website and knew it was just right for my needs. Called, got an appointment, test drove the car, had paperwork done, got approved, signed everything and voila! Drove home with the car. Friendly staff listened to what I had to say and did everything they could to get me the best deal. Much appreciated. Thank you! More

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Very satisfied with my used car purchase at Ciocca Everyone was so nice during my purchase , they were very helpful explaining how my vehicle worked and the approval process was very quick , I highly r Everyone was so nice during my purchase , they were very helpful explaining how my vehicle worked and the approval process was very quick , I highly recommended going here for your next purchase More

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Great experience! We bought a used Honda Civic for our daughter to use at college. Fernando made the process painless. He is knowledgeable and he has a no pressure appr We bought a used Honda Civic for our daughter to use at college. Fernando made the process painless. He is knowledgeable and he has a no pressure approach. We will definitley return to Fernando when we are ready to upgrade to a Subaru. More

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Awesome people who work with you! I went to the dealer to look at a vehicle and I would like to the vehicle, the sales staff was courteous and welcoming. Fernando came to my house the I went to the dealer to look at a vehicle and I would like to the vehicle, the sales staff was courteous and welcoming. Fernando came to my house the following day to pick me up and drive me to the dealership where I was quickly able to buy the exact vehicle I was looking for at a wonderful price. The dealership walked me through the purchasing process with no issues And made certain that I understood each step. I love my new van and will definitely come back here the next time I need service or a new car. More

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Fernando great dealer I wish. Fernando was a great man he explained everything thoroughly and did the best he could for me. Altho the dealership, wish I could say the same. Cars cu Fernando was a great man he explained everything thoroughly and did the best he could for me. Altho the dealership, wish I could say the same. Cars cup holder was dirty, detail not so great. Lights were not working I had to go back to the dealership. Back window wasn’t working properly. Rattle makes noise when the car is turned on about a week after I bought the car. I work 40+ hours in a hospital over night and I don’t have time nor money to spend going back and forth trying to get a proper car. Mind you I’m 18 and can’t get a loaner until they can fix it. I will not bother any other people due to a car that shouldn’t have problems a week later that I discover. also original price 12,+ they new I needed a car jacked price up to 18,+. I will have to switch cars later on I can’t keep on loving a brand that offers so much, yet so little. Also Samantha I believe so was a great person to me in the process. Both personnel did amazing. Not the service. More

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I helped my daughter buy a used Car Nice but they refused to lower the price when we found cosmetic damage to the door after we bought the car we realized only one key, no spare tire a Nice but they refused to lower the price when we found cosmetic damage to the door after we bought the car we realized only one key, no spare tire and no jack. Not happy about that. Also brake light out and as she was pulling out they did notice but told her she had to go to Kia dealer. She balked and they did fix it. I feel foolish now about no spare, no jack and no manual but Ill live and learn. I feel they are a little sneaky and took advantage to a degree. Megan Rooney More

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