Very courteous and prompt service.
Professionally and methodically walked through service process and kept me very informed.
Professionally and methodically walked through service process and kept me very informed.
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by Schaumburger1
Verified Customer
Verified Customer
Sep 30, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Always get in at scheduled time.
Very professional, knowledgeable. I feel they are honest & keep me updated as to what’s happening with my car.
Very professional, knowledgeable. I feel they are honest & keep me updated as to what’s happening with my car.
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by Duone Curran
Verified Customer
Verified Customer
Sep 29, 2022 -
Bob Rohrman Schaumburg Kia responded
Duone, your review is music to our ears! We're so glad our team has been able to provide punctual and straightforward expertise that's kept you informed. Drive safe, and thanks for being a Bob Rohrman Schaumburg Kia customer!
This was most pleasant experience I've had at a
dealership in some time. I went to a different location for a recall repair that went from bad to awful quickly. Here, I was greeted quickly, offerre
dealership in some time. I went to a different location for a recall repair that went from bad to awful quickly. Here, I was greeted quickly, offerred shuttle service and told completely what other work may be needed, all with no pressure. This is now my new service provider.
Well done!
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by Rinnis815
Verified Customer
Verified Customer
Other Employees Tagged:
Juan-shuttle service
Sep 27, 2022 -
Bob Rohrman Schaumburg Kia responded
Thanks for your wonderful review! We're overjoyed we could welcome you with timely and informative assistance that's earned Bob Rohrman Schaumburg Kia your loyalty. We look forward to working with you again!
They were really nice and helpful.
Made sure to explain everything and we’re quick and on time
Made sure to explain everything and we’re quick and on time
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by Acgagliar
Verified Customer
Verified Customer
Sep 25, 2022 -
Bob Rohrman Schaumburg Kia responded
We are very happy to hear Fil provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Professional staff , fast service , friendly people ,
clean facility ,and manager did everything neatly and quickly.
clean facility ,and manager did everything neatly and quickly.
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by batyr7049
Verified Customer
Verified Customer
Other Employees Tagged:
Isaac Hidder
, Isaac Basurto, MarK Robles
Sep 23, 2022 -
Bob Rohrman Schaumburg Kia responded
These are all things we love to see! Thanks for supporting Bob Rohrman Schaumburg Kia with a fantastic review!
Very thorough and timely.
Explained the nature and cause of the issues. Will bring my car back for future service needs.
Explained the nature and cause of the issues. Will bring my car back for future service needs.
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by Aanyberg
Verified Customer
Verified Customer
Sep 05, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Schaumburg Kia. Please don't hesitate to reach out if you need anything else.
Came here for service and was very pleased with staff.
Had an oil change and they helped me out with a production issue. I'll be back.
Had an oil change and they helped me out with a production issue. I'll be back.
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by sbletsy7
Verified Customer
Verified Customer
Other Employees Tagged:
Isaac Basurto
Aug 17, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!
Had my service done at schaumburg Kia.
Very professional and the communication was fantastic. They washed my car as well. Very detailed.
Very professional and the communication was fantastic. They washed my car as well. Very detailed.
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by Steve B
Verified Customer
Verified Customer
Aug 16, 2022 -
Bob Rohrman Schaumburg Kia responded
Steve, thanks for the five stars for Bob Rohrman Schaumburg Kia! It was a pleasure servicing your vehicle. Have a great day!
Reminded me of I still had a free oil change even though
I had forgotten about this. Kept in the loop on everything being done on routine inspection. Was told about an hour wait and waited just about an hou
I had forgotten about this. Kept in the loop on everything being done on routine inspection. Was told about an hour wait and waited just about an hour. Honest hardworking service department.
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by JIRACE9
Verified Customer
Verified Customer
Aug 16, 2022 -
Bob Rohrman Schaumburg Kia responded
Thanks so much for your supportive rating and review! We're delighted you enjoyed working with our team here at Bob Rohrman Schaumburg Kia. We are grateful for your trust in our business, and we look forward to seeing you again next time!
I can tell you that the service department at Bob Rohrman
Schaumburg dealer is managed awesome compared to other Kia Dealerships. Main reason why is Filippo Principato the service manager real knows what it
Schaumburg dealer is managed awesome compared to other Kia Dealerships. Main reason why is Filippo Principato the service manager real knows what it takes to keep customers coming back. They really do awesome work with awesome customer service and attention to detail. I am very confident with the entire service team at Bob Rohrman Schaumburg Kia every time I take my car in for service that they will provide me with awesome service that I can always trust!
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by fioreton
Verified Customer
Verified Customer
Aug 15, 2022 -
Bob Rohrman Schaumburg Kia responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fil and our team met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!
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