I really had a chance to experience the best customer
service ever. The entire staff and the two gentlemen that assist me were very helpful, and professional.
service ever. The entire staff and the two gentlemen that assist me were very helpful, and professional.
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by MZ.MCINTOSH
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Aug 15, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
People were professional and courteous and friendly as
well as on time. Waiting area could use a little cleaning.
well as on time. Waiting area could use a little cleaning.
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by 9417JS
Verified Customer
Verified Customer
Aug 02, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the 5-star review! We hope to see you next time!
Even though I was stuck in traffic and ten minutes late
for my appointment, Fil handled me with grace and speed. I waited for my service which was done on time and loved the extra car they spent on gettin
for my appointment, Fil handled me with grace and speed. I waited for my service which was done on time and loved the extra car they spent on getting the car washed. It was definitely worth the time to drive from downtown to have my Telluride serviced.
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by Ksmcgee1214
Verified Customer
Verified Customer
Jul 27, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for taking a moment to let us know about your exceptional experience with Fil and Bob Rohrman Schaumburg Kia! We're so happy to hear our commitment to great customer service stood out to you. Safe travels!
Outstanding service, they exceeded my expectations.
Made what I feared would be a hassle into a straight forward process.
Made what I feared would be a hassle into a straight forward process.
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by John.mccloskey
Verified Customer
Verified Customer
Jul 25, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, John, and we look forward to working with you again.
The service provided was fast and friendly.
I was greeted by the manager when I arrived.
I was greeted by the manager when I arrived.
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by EDWARDSWEDA
Verified Customer
Verified Customer
Jul 12, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
I have been here multiple times and never had an issue.
I’m in and out with the exact services I needed/wanted.
I’m in and out with the exact services I needed/wanted.
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by MRS.CAITLYNWATTS
Verified Customer
Verified Customer
Jul 12, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.
Service manager Fil is very friendly and always very
attentive to my concerns. Thank you Fil!
attentive to my concerns. Thank you Fil!
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by ELLIOTROSEN
Verified Customer
Verified Customer
Jun 30, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for your great review! We are delighted that you were so well taken care of and we hope to welcome you back to Bob Rohrman Schaumburg Kia for your future service needs, Safe driving!
Amazing.
Honest. Affordable. Through. These are just a few of the adjectives I think about when I think about BRSK.
Honest. Affordable. Through. These are just a few of the adjectives I think about when I think about BRSK.
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by ameirin575
Verified Customer
Verified Customer
Jun 20, 2022 -
Bob Rohrman Schaumburg Kia responded
These are the kind of words we love seeing in our customer's feedback. Thanks so much for being a fan of Bob Rohrman Schaumburg Kia and we look forward to seeing you again next time. Take care!
Service is always packed with customers trying to get in
for service. But that’s a thing to see in my eyes because that shows that they know what they are doing and truly care for there customers like mysel
for service. But that’s a thing to see in my eyes because that shows that they know what they are doing and truly care for there customers like myself. That’s why I will drive past two other Kia dealerships just to see familiar kind people I enjoy taking care of my vehicles. Keep up the AWSOME work guys.
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by BAK279
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Jun 20, 2022 -
Bob Rohrman Schaumburg Kia responded
Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!
This locations website stated they had sales on new cars,
cars in general. Get there and it’s total opposite. I requested the best employee and for the worst. I rather protect her name than to blast her beca
cars in general. Get there and it’s total opposite. I requested the best employee and for the worst. I rather protect her name than to blast her because she’s new but I expected more from her. 2019 Stinger was in the shop 3 times within 7 days of purchase. Went through so much for 30 days dealing with that car and that dealership: not once when I requested to speak with the GM, was he around. The day I was fed up, I reached out for the last time before contacting BBB/States Attorney.
Living in Chicago having to drive to and from was taking away financially. Interfered with my business and they did show they cared until the last minute. Tiffany did what she could to help me and I appreciate her.
Dealership bought the car back and end up getting the K5, what I asked for to begin with but that salesmen SUGGESTED what she wanted me to have.
THANK YOU! ALDO! He took great care of me from beginning to end the Second time around. I appreciate all the help but for me having to go through ALL of that, unnecessary.
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by Kenai B
Verified Customer
Verified Customer
Jun 09, 2022 -
Bob Rohrman Schaumburg Kia responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.