Fil Principato
Fil Principato at Bob Rohrman Schaumburg Kia

Fil Principato | Page 6

Service Manager

Bob Rohrman Schaumburg Kia

750 E Golf Rd
Schaumburg, IL 60173

not yet
rated
94 Reviews
not yet
rated

94 Reviews

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94 Reviews of Fil Principato

August 13, 2022

Dealership Rating
Employee Rating

I really had a chance to experience the best customer service ever. The entire staff and the two gentlemen that assist me were very helpful, and professional. More

by MZ.MCINTOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Aug 15, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 02, 2022

Dealership Rating
Employee Rating

People were professional and courteous and friendly as well as on time. Waiting area could use a little cleaning. More

by 9417JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the 5-star review! We hope to see you next time!

July 27, 2022

Dealership Rating
Employee Rating

Even though I was stuck in traffic and ten minutes late for my appointment, Fil handled me with grace and speed. I waited for my service which was done on time and loved the extra car they spent on gettin More

by Ksmcgee1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for taking a moment to let us know about your exceptional experience with Fil and Bob Rohrman Schaumburg Kia! We're so happy to hear our commitment to great customer service stood out to you. Safe travels!

July 23, 2022

Dealership Rating
Employee Rating

Outstanding service, they exceeded my expectations. Made what I feared would be a hassle into a straight forward process. More

by John.mccloskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, John, and we look forward to working with you again.

July 12, 2022

Dealership Rating
Employee Rating

The service provided was fast and friendly. I was greeted by the manager when I arrived. More

by EDWARDSWEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 11, 2022

Dealership Rating
Employee Rating

I have been here multiple times and never had an issue. I’m in and out with the exact services I needed/wanted. More

by MRS.CAITLYNWATTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Bob Rohrman Schaumburg Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

June 29, 2022

Dealership Rating
Employee Rating

Service manager Fil is very friendly and always very attentive to my concerns. Thank you Fil! More

by ELLIOTROSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for your great review! We are delighted that you were so well taken care of and we hope to welcome you back to Bob Rohrman Schaumburg Kia for your future service needs, Safe driving!

June 20, 2022

Dealership Rating
Employee Rating

Amazing. Honest. Affordable. Through. These are just a few of the adjectives I think about when I think about BRSK. More

by ameirin575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Bob Rohrman Schaumburg Kia responded

These are the kind of words we love seeing in our customer's feedback. Thanks so much for being a fan of Bob Rohrman Schaumburg Kia and we look forward to seeing you again next time. Take care!

June 18, 2022

Dealership Rating
Employee Rating

Service is always packed with customers trying to get in for service. But that’s a thing to see in my eyes because that shows that they know what they are doing and truly care for there customers like mysel More

by BAK279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Jun 20, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

June 04, 2022

Dealership Rating
Employee Rating

This locations website stated they had sales on new cars, cars in general. Get there and it’s total opposite. I requested the best employee and for the worst. I rather protect her name than to blast her beca More

by Kenai B
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ricky Perez, Tiffany Tremmel, Jim Smith , Mark Anderson, Aldo Rodriquez

Jun 09, 2022

Bob Rohrman Schaumburg Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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