Firas Fares | Page 6

Excellent experience I’ve been searching for a car for two months now. I went to about 12 different dealerships throughout Mass and New Hampshire and never had a good expe I’ve been searching for a car for two months now. I went to about 12 different dealerships throughout Mass and New Hampshire and never had a good experience. I found the exact vehicle I was looking for online at Imperial Chevy so I set up an appointment and went to check it out. I had Jazz as a salesman and he went above and beyond. He was pleasant to work with and very knowledgeable of the vehicle. I didn’t feel any kind of pressure from him to purchase, and I was treated with the utmost courtesy and respect. We worked out a great deal and I bought the car. I dealt with Omar in finance and he was friendly and knowledgeable, treated me with respect and made the entire process easy and painless. Another thing that stood out to me was after I purchased the car and paid for it, Jazz came outside and helped me get it set up. He went above and beyond and taught me how to use most of the features. Other dealerships would have given you the keys and said “see ya” but at imperial I was treated so much better. I’m extremely satisfied with the service I received from Jazz and Omar and I’ll be recommending this dealership to my friends, and will be purchasing vehicles here from now on. More

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It was an amazing experience! Buying a car from this dealership was excellent!!! I had a great experience. Jazz Kelley went out of his way to help in everything I needed to learn. Buying a car from this dealership was excellent!!! I had a great experience. Jazz Kelley went out of his way to help in everything I needed to learn. He was so professional and patient with me, extremely helpful and went above and beyond. Omar at the finance as well as Dave were also nice and always willing to help. I'm blown away at their hospitality and friendliness. I would highly recommend this dealership, such a wonderful and amazing car-buying experience! Thank you so much! You guys rock!!! More

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THE BEST !!! I was dealing first with the wonderful Lou Frasca, who was very patient and professional. I arrived at Imperial Chevy and was met by the Mgr Tom. Wo I was dealing first with the wonderful Lou Frasca, who was very patient and professional. I arrived at Imperial Chevy and was met by the Mgr Tom. Wonderful and helpful man. He then had me work with J.D. the saleman. What a great Guy!! So very patient with me. I choose my car. (after changing my mind a few time, which didn't bother him a bit). Then I did the financial end with David. Again I cannot express the fact how wonderful he was to me. I was purchasing this by myself, and was nervous. He made the experience flawless. Everyone I worked with was so so nice to me. I also had a few chuckles with another salesman, Sam about my License plate... All in all I will recommend everyone to experiece the wonderment of Imperial Cars for all the purchases. Thanks for everything. Jan More

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Good experience leasing a Traverse I worked with Crystal and she was great, she was patient with all of my questions. It was a bit of a challenge working with Sales and Finance to get t I worked with Crystal and she was great, she was patient with all of my questions. It was a bit of a challenge working with Sales and Finance to get to the price I was looking for, it took a few hours of back and forth, but at the end they were able to get to where I wanted to be and we had a deal! I would recommend Imperial Chevrolet. More

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Fantastic Service, Great People I had a great buying experience. Every person that I came in contact with was super friendly and helpful. My family has gone there in the past to buy I had a great buying experience. Every person that I came in contact with was super friendly and helpful. My family has gone there in the past to buy cars and plans on giving future business to them as well. More

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Great service Very helpful made the experience easier and helped find the right vehicle that fit me they were very patient and gave me the time I needed to make the Very helpful made the experience easier and helped find the right vehicle that fit me they were very patient and gave me the time I needed to make the right decision with what worked with my budget More

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Great service! I purchased my Ford Explorer from Paul Macchi. He was very nice and not pushy like most salesmen. He Helped get my payment where I needed to be to buy I purchased my Ford Explorer from Paul Macchi. He was very nice and not pushy like most salesmen. He Helped get my payment where I needed to be to buy my car and I’m glad I worked with him! More

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One of the best experiences I’ve ever had at a car dealershi My intention was to go and test drive a 2019 Chevy Colorado in order to compare it to a Tacoma and Ridgeline I had already driven. I told them upfront My intention was to go and test drive a 2019 Chevy Colorado in order to compare it to a Tacoma and Ridgeline I had already driven. I told them upfront that I wasn’t going to do the dog and pony show where the salesman goes back and forth with his superiors before finally coming back with a negotiable price. I just wanted their best offer upfront. Eduardo Ramirez, the salesman, took me for a test drive, clearly pointing out all the features of the Colorado. When we got back to the dealership, he was very low key in his sales approach and easy to deal with- no high pressure tactics. I was given a very fair value for my trade-in right away, which made coming to an agreement on purchase price fairly easy. Next step was meeting with Ahmad Al-Jallad, the Business Manager about financing. We were very honest with each other, and when I told him his first effort was not going to work (I had walked out of a previous meeting at another dealership over the same APR), Ahmad continued to work at ways of getting me a better rate. He showed a lot of respect towards my position, as I did with his efforts. We finally came to an agreement, and the deal was done. I must say, this is the first time I have felt really good about coming to a deal on a new vehicle, and I have done many over fifty years. More

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Imperial Chevrolet Reveiw I found Imperial Chevrolet a clean place with knowledgeable sales staff. I was greeted at the door when they opened it for me. I told the sales manage I found Imperial Chevrolet a clean place with knowledgeable sales staff. I was greeted at the door when they opened it for me. I told the sales manager what I was looking for and hey had one. The vehicle was setup for a test drive within minutes. We sat down and talked about the price and they worked with me to get it in may price range, and I bought it, a Chevrolet Silverado 2500 HD Crew cab pickup truck. I love it, More

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Great Experience We had an excellent experience at Imperial Chevrolet. Eduardo Ramirez, our salesman who had just begun working at the dealership was very helpful, kno We had an excellent experience at Imperial Chevrolet. Eduardo Ramirez, our salesman who had just begun working at the dealership was very helpful, knowledgeable and most important, patient, as my wife and I were looking for a "new to us" vehicle. After a long day and many test drives we decided on a vehicle. We then met with Ahmad Al-Jallad, the business manager who walked us through the tedious paperwork, explaining it thoroughly and making it easy to understand in a relaxed atmosphere. We will definitely recommend Imperial Chevrolet to our friends and family. More

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