
56 Reviews
Write a Review56 Reviews of Forrest Smith
July 10, 2025
It was a bit disappointing. The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as e The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as expensive. Something just didn't feel right this time. There were 5 employees standing behind the counter just hanging out. It was bizarre. To replace one light on my Hyundai, the cost was over 900 dollars. It was unbelievable. I'm not sure if they are not getting a lot of business, and they have had to raise their prices???? I was always thinking that I would go to this Hyundai dealership to purchase my next car. But now I have mixed feelings. I asked if it was worth it to purchase a new or used car, or to fix this car. But I didn't receive any response to that question. I would have liked it if they would have spoken to me about trade ins or purchasing a used or new Hyundai. But not one of the 5 employees hanging around and eating their McDonald's behind the counter even acknowledged me and my question. It was bizzare and off putting. I ended up leaving with my car because I did not have $6,000 to pay for the repairs. I ended up paying almost $200.00 for the diagnostic test. More
Other Employees Tagged: Will Kuhn, Heidi Tucker, Fred Retzlaff, David Bruce
June 26, 2025
This dealership has always been very professional and kind and knowledgeable. I recommend this dealership to my friends and family. kind and knowledgeable. I recommend this dealership to my friends and family. More
Other Employees Tagged: Will Kuhn, Heidi Tucker, Fred Retzlaff, David Bruce
May 28, 2025
My first oil change tire rotation and inspection. Went smoothly in reasonable amount of time. Went smoothly in reasonable amount of time. More
Other Employees Tagged: Cassie Bevill, Lee Adams
April 26, 2025
Heidi and all the staff are amazing to work with from the moment you walk in the door to the moment you leave moment you walk in the door to the moment you leave More
Other Employees Tagged: Billy Hill, Cassie Bevill, Elijah Walker, Tiffany Davis, Justin Collis, Lee Adams, Kyle Hill, Heidi Tucker, Marina Kabellar
April 21, 2025
I have bought 3 cars from this dealership and found them to always be knowledgeable, informed, helpful, supportive, friendly, honest, and trustworthy. to always be knowledgeable, informed, helpful, supportive, friendly, honest, and trustworthy. More
Other Employees Tagged: Kyle Hill, Heidi Tucker, Fred Retzlaff, Michael Nunez , Dillon
April 04, 2025
Everyone I dealt with were friendly and kind and answered all of my questions. Thankful for a great experience all of my questions. Thankful for a great experience More
Other Employees Tagged: Will Kuhn, Heidi Tucker, Fred Retzlaff, David Bruce
March 25, 2025
I love the service department at Asheville Hyundai. They do a thorough and competent job and they treat their customers with respect. They do a thorough and competent job and they treat their customers with respect. More
Other Employees Tagged: Will Kuhn, Heidi Tucker, Fred Retzlaff, David Bruce
March 06, 2025
I came in for a free service with a vehicle that I bought in another state. They gave me an appointment on the day and time I had requested. After the work was completed, they suggested, without doing the h in another state. They gave me an appointment on the day and time I had requested. After the work was completed, they suggested, without doing the hard sell, services which seemed reasonably priced. Competent service and pleasant people. What more can you ask for? How about having your car washed and vacuumed! Yes, they did that. More
Other Employees Tagged: Will Kuhn, Heidi Tucker, David Bruce
March 02, 2025
This is a superior dealership. The lounge where you wait is clean, has free coffee and espresso, and free snacks while you wait, or cold water if you prefer. The service dept i The lounge where you wait is clean, has free coffee and espresso, and free snacks while you wait, or cold water if you prefer. The service dept is quick and efficient. Love this place..♡♡♡ More
Other Employees Tagged: Will Kuhn, Heidi Tucker, Fred Retzlaff, David Bruce , They're all 👍
March 01, 2025
Really pleasant experience at hyundai on tunnel road in asheville. Relaxed in the customer lounge with a hot cup of coffee. Comfortable seating, and a really helpful app that kept me in the loop while asheville. Relaxed in the customer lounge with a hot cup of coffee. Comfortable seating, and a really helpful app that kept me in the loop while my oil was changed, tires rotated, and oil filter replaced. And they WASHED MY CAR! ♡♡♡ More
Other Employees Tagged: Will Kuhn, Heidi Tucker, Fred Retzlaff, David Bruce
