Francesca Fortin | Page 18

Acura First Time Customer Michael was very friendly and helpful with all of our questions. We didn’t feel any pressure and he was very patient. We highly recommend Acura to lea Michael was very friendly and helpful with all of our questions. We didn’t feel any pressure and he was very patient. We highly recommend Acura to lease or buy a car. We are happy with our decision in trusting Acura and we love our new Acura RDX! More

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Awesome ! Francesca is great. She helped make my car buying experience simple and fun. I can't say enough about her or the rest of the crew that I interacted wi Francesca is great. She helped make my car buying experience simple and fun. I can't say enough about her or the rest of the crew that I interacted with during my Purchase. It was nice to also see Joe Eisenberg ( he actually sold me my 2004 TSX ). Ross and Marianne were wonderful to deal with as well. A big thanks to all involved! More

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Customer service second to none Francesca is amazing, she and the rest of the team at Naples Acura made our car buying experience so easy. They put us in the vehicle we wanted at a Francesca is amazing, she and the rest of the team at Naples Acura made our car buying experience so easy. They put us in the vehicle we wanted at a price that still felt good after we drove off the lot. More

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Great Experience Our experience with Francesca Fortin and Joe Eisenberg was so good, that ended up leasing two cars within a week. I originally went to the dealer beca Our experience with Francesca Fortin and Joe Eisenberg was so good, that ended up leasing two cars within a week. I originally went to the dealer because of a recall involving my wife’s old Acura TL. While I was there I wanted to test drive a new RDX. They had what I wanted on the lot and made it easy for me to make a decision for leasing the vehicle. Marianne Sullivan was super in working out the details of the lease. Everyone at the dealership was most accommodating. A real unselfish team approach with the customer. We were so impressed by the safety features on the RDX that we decided a few days later to see what they could do for my wife. Francesca found a ILX Premium model that was perfect for my wife’s needs, so we decided to lease it. Again everyone bent over backwards to help us. Great experience without a lot pressure! More

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I'm happy that my 1st stop was Naples Acura Francesca approached me 1st and made me feel welcomed. She was very friendly and I felt very comfortable with her. I test drove 2 cars, a Honda and th Francesca approached me 1st and made me feel welcomed. She was very friendly and I felt very comfortable with her. I test drove 2 cars, a Honda and the Acura RDX, that I eventually bought! I told her my one and only major request is that it fits in my one car garage... so off we got to my house and it fit like a glove! The financial and paper work took awhile but Marianne made the situation easy and effortless. More

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Great Overall Experience Francesca was great to work with. Provided us with all the details I needed prior to arriving at the deleaeship and ensured the vehicles was ready fo Francesca was great to work with. Provided us with all the details I needed prior to arriving at the deleaeship and ensured the vehicles was ready for a test drive. The purchase was quick and easy and Francesca was side by side with us until the vehicle was ready for delivery. All dealers should be as thoughtful as Francesca. Thank you for your help in purchasing our new TLX. More

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Purchase of a previously owned CRV Following an engagement with a semi-trailor in a rainstorm which totaled our beloved TSX Wgn earlier in our Florida vacation, I came to Naples Acura t Following an engagement with a semi-trailor in a rainstorm which totaled our beloved TSX Wgn earlier in our Florida vacation, I came to Naples Acura to review prices on used SUVs for potential replacement, particularly CRV versus RDX. Due to remodeling of service section it was a little difficult finding the showroom; however, Francesca quickly came to my aid and soon I was looking at a good selection of SUVs on the lot. After test driving a CRV in the color my wife would like, I was able to relatively quickly settle on the payment and get all the bothersome titling and license transfers in our home state of VA accomplished. Having driven the CRV for a couple of weeks now, my wife and I are thoroughly enjoying our "new" car. The only downside of the purchase was the service department was unable to make adjustments to the door/seals to clear a wind noise problem on the driver's side noted during the test drive, claiming Hondas were different from Acuras in that area. I plan to have my Hall Acura/Honda dealer in Virginia Beach make the adjustments once I am back in Virginia. More

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Friendly and professional This dealership had exactly what I was looking for. Francesca made the process easy. She answered my many questions and I left with my pre-owned MDX This dealership had exactly what I was looking for. Francesca made the process easy. She answered my many questions and I left with my pre-owned MDX in a couple of hours. More

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Used Tacoma Purchase Francesca made the process easy and relatively painless. Enjoyed working with her and would again in the future. Having bought several cars over the Francesca made the process easy and relatively painless. Enjoyed working with her and would again in the future. Having bought several cars over the years, Acura seemed to make the deal a little more smooth, less back and forth and less "important" managers that come and talk to you. Would recommend to anyone. More

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Great experience I hate buying cars. It seems like you have to move into the dealership for a whole day to take care of all the details. Francesca made it easy and ple I hate buying cars. It seems like you have to move into the dealership for a whole day to take care of all the details. Francesca made it easy and pleasant. We really enjoyed working with her and would highly recommend her to anyone looking for a positive car-buying experience. More

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