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Franchesca Soto
Franchesca Soto at Palm Chevrolet

Franchesca Soto | Page 2

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

Contact Me
4.5
189 Reviews

Dealership Experience

4 yrs, 4 mos

Languages Spoken

Spanish Spanish

4.5

189 Reviews

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189 Reviews of Franchesca Soto

May 18, 2026

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Employee Rating

I was completely satisfied! My car looked and I was very happy with the service! More

by carolpellett43
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Palm Chevrolet responded

Thank you for your wonderful review, Carol! We’re thrilled to hear that you were completely satisfied with your car and the service you received at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Best, The Palm Chevrolet Team

May 17, 2026

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Employee Rating

I felt overall service was appreciated the service department I did what I asked and changed my fluids there was a few bumps but they were worked out quickly and my car is running well More

by grammadawn2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mendez neil

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May 17, 2026

Palm Chevrolet responded

Thank you for your feedback! I appreciate that you recognized the service provided by the service department and that we were able to address your requests and change your fluids. I'm glad any bumps along the way were resolved quickly and that your car is running well now! We look forward to assisting you again in the future. Sincerely, Wayne Bogle Parts and Service Director

May 13, 2026

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Well-coordinated visit with insurance company. Timely service that met my expectations. 1 1 1 1 More

by BFWALTERS
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Recommend Dealer
Yes
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May 13, 2026

Palm Chevrolet responded

Thank you for taking the time to leave a review. I appreciate your feedback regarding your recent experience with Palm Chevrolet. It’s great to hear that your visit was well-coordinated and that the service met your expectations. If there is anything more we can do for you or if you have further comments to share, please feel free to reach out. Looking forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

May 10, 2026

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Employee Rating

Franchesca has been my service writer since I bought my car last year. She is very knowledgeable and professional. I appreciate all of her efforts to get my car completed in a timely manner. More

by kstrand611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2026

Palm Chevrolet responded

Thank you for your review! I’m glad to hear that Franchesca provided you with knowledgeable and professional service at Palm Chevrolet. I also appreciate you recognizing her efforts to get your vehicle completed in a timely manner. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. Our team looks forward to assisting you again! Sincerely, Wayne Bogle Parts and Service Director

May 10, 2026

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Employee Rating

I didn;t have to wait to get an appointment. The service was great and the repairs to my truck were completed timely. More

by PDUBXMANERIC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2026

Palm Chevrolet responded

Thank you for your wonderful review! I'm glad to hear that you had a great experience with our service and that the repairs to your truck were completed promptly. At Palm Chevrolet, we strive to provide efficient service to all our customers. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 08, 2026

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Employee Rating

Had a flat tire. Franchesca was exremely helpful in taking care of my car as soon as it got there without any hassle. Great experience. More

by tmutone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2026

Palm Chevrolet responded

Thank you for your review! I'm thrilled to hear about your great experience with Franchesca at Palm Chevrolet. It's always our goal to provide prompt and hassle-free service. We appreciate your feedback and look forward to assisting you again soon. Sincerely, Wayne Bogle Parts and Service Director

May 04, 2026

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Employee Rating

Service was very knowledgeable and helpful. When we decided not to repair she referred us to a salesman. Dealership is very clean including the bathrooms. The staff is very friendly. More

by NANCY.DOUBLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Lindsey

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May 05, 2026

Palm Chevrolet responded

Thank you for your wonderful review, Nancy! We’re thrilled to hear that you found our service knowledgeable and helpful, and that you appreciated our clean dealership and friendly staff. At Palm Chevrolet, we strive to provide the best experience possible. We hope to assist you again in the future! Best, The Palm Chevrolet Team

April 25, 2026

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Employee Rating

Muy buenas atenciones por parte de todo el colectivo de trabajadores del centro del concesionario More

by ROBERSYAL1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Daniel Mullener, Scott Kelly

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Apr 25, 2026

Palm Chevrolet responded

¡Gracias por tu reseña! Agradecemos tus amables palabras sobre el equipo de Palm Chevrolet. Nos alegra saber que recibiste un excelente servicio. Esperamos verte pronto y que sigas disfrutando de tu experiencia con nosotros. ¡Hasta la próxima! Saludos cordiales, The Palm Chevrolet Team

April 25, 2026

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Employee Rating

Staff for maintenance were knowledgeable and great! Please know that they were very helpful too. More

by garfield2796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2026

Palm Chevrolet responded

Thank you for your wonderful review, Garfield! I'm thrilled to hear that our maintenance staff at Palm Chevrolet was knowledgeable and helpful during your visit. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

April 22, 2026

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Employee Rating

I have to totally credit Francesca Soto for making service(s) to my vehicle a pleasure. She answers ALL my questions and provides knowledgeable advice of my vehicle. I look forward to future vehicle More

by Lolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2026

Palm Chevrolet responded

Thank you for your wonderful review, Lolo! I’m thrilled to hear that Francesca made your service experience a pleasure and provided you with knowledgeable advice. It's always great to know that we are making a positive impact. We look forward to assisting you with your future vehicle purchases! Sincerely, Wayne Bogle Parts and Service Director

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