Francisco Ostos
Francisco Ostos at Showcase Honda

Francisco Ostos

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.7
95 Reviews
4.7

95 Reviews

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95 Reviews of Francisco Ostos

December 10, 2025

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Provide necessary support and services towards my car with exceptional customer service and care. The best of the best More

by Gaby Gonzalez
Service Price Transparency
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Recommend Dealer
Yes
Dec 17, 2025

Showcase Honda responded

We are overjoyed to hear about your positive experience with us, Gaby! Your feedback about receiving the support and services you needed for your vehicle means so much to our team. We take great pride in delivering outstanding customer care, and knowing that we met your expectations brings us genuine satisfaction. We truly value customers like you who recognize our commitment to providing quality service. Thank you for choosing Showcase Honda and for sharing your wonderful experience with others.

December 06, 2025

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my second car at this locatio everybody’s always so wonderful and , really good at explaining in detail how they can help me with my needs, was not going to get the extended warranty did not get talked More

by JESSISBLESSED
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Recommend Dealer
Yes

Other Employees Tagged: James Birchman, Cassie Allen

Dec 10, 2025

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that this is your second vehicle purchase with our team and that our staff continues to provide the exceptional service you deserve. It means so much to know that our team took the time to thoroughly explain all available options and helped you find exactly what you needed without any pressure. Your trust in returning to us for both purchases and ongoing service truly demonstrates the quality relationships we strive to build with every customer. We look forward to serving you and your vehicles for many years to come.

December 05, 2025

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Took care of issue. Hoping to to go back for same issue Francisco kept me updated More

by smallfry515
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2025

Showcase Honda responded

Thank you for your wonderful feedback! We're so pleased to hear that we were able to resolve your concern effectively. It's great to know that Francisco provided you with regular updates throughout the process - keeping our customers informed is something we truly value. We appreciate your trust and look forward to serving you again whenever you need us.

December 03, 2025

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Great customer service as soon as you pull up, someone is there ready to greet and help. My car was done in a timely manner and was happy with results. More

by MADAJASCOB
Recommend Dealer
Yes

Other Employees Tagged: Francisco Ostos

Dec 08, 2025

Showcase Honda responded

We are overjoyed to hear about your positive experience! Your kind words about our team being ready to assist you from the moment you arrived truly mean a lot to us. We understand how important it is to have friendly faces welcome you, and we're thrilled that our staff made such a great first impression. It's wonderful to know that we completed your service efficiently while meeting your expectations. Your satisfaction with the results shows us that our commitment to quality work is making a difference. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

November 13, 2025

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Customer focused! Spent the time needed to review features on the new vehicle. Very positive experience. More

by jeancmpbell
Recommend Dealer
Yes

Other Employees Tagged: Francisco Ostos

Nov 21, 2025

Showcase Honda responded

We are pleased to hear about your wonderful experience with us! Your feedback about our customer-focused approach means so much to our team. We understand how important it is to take the necessary time to thoroughly explain all the features of your new vehicle, and we're delighted that this made such a positive impact on your visit. Thank you for choosing Showcase Honda and for sharing your experience with others.

November 07, 2025

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The dealership is quick and efficient with what need to be done. They explain everything clearly. More

by yesenski
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2025

Showcase Honda responded

Thank you for your review and for taking the time to share your experience. We are grateful to hear that our team provided you with quick and efficient service. It means a lot to know that we explained everything clearly and made the process smooth for you. Your feedback helps us continue delivering the high-quality service our customers deserve. We appreciate your trust in us and look forward to serving you again in the future.

November 03, 2025

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Francisco is great. Very courteous and transparent. He’s a great representative of the dealer. More

by CAPPHX
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Recommend Dealer
Yes
Nov 10, 2025

Showcase Honda responded

Thank you for sharing your wonderful feedback about your experience with our team. We are truly honored that you found our service to be courteous and transparent. Your kind words about the exceptional service you received reflect the high standards we strive to maintain at Showcase Honda. We genuinely appreciate you taking the time to recognize the outstanding care you experienced, and we look forward to continuing to serve you with the same level of excellence in the future.

October 16, 2025

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The service was excellent and I appreciate that they care about having people like Francisco Ostos who speak perfect Spanish. More

by GENEPOLLITO
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Recommend Dealer
Yes
Oct 20, 2025

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that you felt well cared for during your visit.

October 12, 2025

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The dealership is great everyone e is super friendly and helpful. But there's a widespread issue with the system of the Honda hrv that was found on the forums, I hope a fix is found woo and someone reaches More

by ASHLEYMELISSA03
Recommend Dealer
Yes

Other Employees Tagged: Francisco Ostos

Oct 14, 2025

Showcase Honda responded

We are grateful for your wonderful feedback about our team and the friendly, helpful service you experienced at Showcase Honda. It means so much to hear that everyone made you feel welcome and supported during your visit. We understand your concern about the system issue you discovered regarding the Honda HRV through online forums. Technical concerns like this are important to address, and we appreciate you bringing this to our attention. Our service team stays updated on manufacturer communications and technical bulletins to ensure we can properly assist with any known issues. We encourage you to contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can discuss the specific concern you found and determine the best way to help you. Our technicians will be able to review your vehicle and work with you on any available solutions or updates from Honda.

October 11, 2025

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I'm happy to be a costumer of showcase honda because the employees are professional. Than you showcase honda. More

by Ricardo
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2025

Showcase Honda responded

We deeply cherish your loyalty as a customer, Ricardo. It means so much to hear that you appreciate the professionalism of our team members.

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