Franco D. Casalinova
Franco D. Casalinova at Ken Ganley Ford Norton

Franco D. Casalinova | Page 33

Sales & Leasing

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
504 Reviews

Buying or leasing a new car can be one of the biggest purchases of your life, other than your home! When you meet with me for your next vehicle, i will begin by listening to your goals and expectations. I want to understand what my customers are trying to accomplish today, so i can better assist you in the right direction with your new car! We offer a wide range of financing options for all credit situations and look forward to the opportunity to earn your business! See what sets us apart from the competition!

Dealership Experience

10 yrs, 1 mo

Industry Experience

16 yrs, 3 mos

Specialties & Trainings

Ford Certified New / Lease & Certified Pre Owned Vehicles

5.0

504 Reviews

Write a Review

504 Reviews of Franco D. Casalinova

March 18, 2021

Dealership Rating
Employee Rating

Very good service and friendly staff in service department . And we recently bought a new 2017 Ford escape from the showroom floor with 490 miles on it very nice car More

by PAWGIRL62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Jennifer Fincham, Carly Neubert

Mar 19, 2021

Ken Ganley Ford Norton responded

Thank you! We are delighted to hear that we provided such wonderful service and sales. Thank you for choosing Ganley Ford. We look forward to having you as one of our valued customers for many more years to come!

March 12, 2021

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Employee Rating

Desmond and Franco worked hard together with John to provide the product and the price needed to get us into the best available vehicle at the best price. More

by john@brokenchainsministry.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman , Carly Neubert

Mar 12, 2021

Ken Ganley Ford Norton responded

John, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 09, 2021

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Employee Rating

Always had a great experience with Ganley Ford until my experience with Tony. Tony claims to reach out via text email and to even send correspondence but he didn’t - even when call center reached back out More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Zuppe

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We would really like to open up a discussion based on your experience, please let us know if this is possible. Thank you for your time.

March 06, 2021

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Employee Rating

They had just what I wanted plus a friendly, quick transaction. I left Ganley Ford that afternoon as happy (maybe happier) as in the previous 3 Ford purchases. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Mar 07, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience! Congratulations on your new Ford! Please let us know if we can be of any further assistance. We're always happy to help.

March 02, 2021

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Employee Rating

Was the easiest car buy experience we’ve ever had! They worked fast and efficiently and were very kind to deal with!! 10 out of 10 would recommend! More

by camjayrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

February 26, 2021

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Employee Rating

I had a great experience at Ganley Ford Barberton when leasing my new 2021 F150. My salesman Franco was great to work with. I would recommend Ganley Ford to others. More

by brandydanielle319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Carly Neubert

Feb 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco and the team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

February 26, 2021

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Employee Rating

Mr. Fulton Benya was wonderful to deal with. Very personable & responsive. Ganley Ford is lucky to have someone like Mr. Benya in their Service Dept. More

by ISSAJO5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Feb 26, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Benya and the team, and we look forward to working with you again!

February 21, 2021

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Employee Rating

Franco & Desmond helped me get a great deal on my *new* used car! Carly in finance was also great to talk with! Very happy with my Ford Escape! More

by rpettay19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Carly Neubert

Feb 21, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy to hear that Franco, Desmond, and Carly were able to help make your new "used" car experience the best! We appreciate your business!

February 12, 2021

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Employee Rating

Franco and the entire Ganley Ford team are always a pleasure to work with while buying a new vehicle. Got the one I wanted! Will be a regular customer for many years to come! More

by Mason1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Feb 12, 2021

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford, Mason! We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle and look forward to your continued business!

February 07, 2021

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Employee Rating

Thank you Franco for making it so easy to purchase the car we had been leasing for the past 3 years. Everything was done quite well. More

by badges164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Feb 07, 2021

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Franco and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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