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Franco D. Casalinova
Franco D. Casalinova at Ken Ganley Ford Norton

Franco D. Casalinova | Page 32

Sales & Leasing

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
498 Reviews

Buying or leasing a new car can be one of the biggest purchases of your life, other than your home! When you meet with me for your next vehicle, i will begin by listening to your goals and expectations. I want to understand what my customers are trying to accomplish today, so i can better assist you in the right direction with your new car! We offer a wide range of financing options for all credit situations and look forward to the opportunity to earn your business! See what sets us apart from the competition!

Dealership Experience

9 yrs, 11 mos

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

Ford Certified New / Lease & Certified Pre Owned Vehicles

5.0

498 Reviews

Write a Review

498 Reviews of Franco D. Casalinova

March 29, 2021

Dealership Rating
Employee Rating

Friendly and made the buying experience a pleasant one. Had the inventory and model vehicle I was looking for. Offered fair trade value for my vehicle More

by ljf706
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

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Mar 29, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Franco and John were able to help, and we hope to see you again!

March 26, 2021

Dealership Rating
Employee Rating

It wasa good experience dealing with this dealership and especially with Franco. He was friendly, explained things well and was overall a good guy. Would encourage others to go there More

by Pastormaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

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Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Franco had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 25, 2021

Dealership Rating
Employee Rating

The first time came here, Ken was very great with the service he quickly came up with everything I wanted to know about a vehicle. He was very reasonable with me so yes I would recommend a friend or fami More

by tbozeman1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Desmond Norvell, Tony Zuppe, Kevin Kneebusch , Jennifer Fincham, Aaron Forsythe, Adam Magyarics, Ken Steel, Austin Temsey

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Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and our sales team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 22, 2021

Dealership Rating
Employee Rating

Was a smooth process and other then them not being negotiable on the price it was a great deal. Franco was a friendly salesman an did his job well More

by eldonmartin
Friendliness
Price
Recommend Dealer
Yes
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Mar 22, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Franco was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 18, 2021

Dealership Rating
Employee Rating

Very good service and friendly staff in service department . And we recently bought a new 2017 Ford escape from the showroom floor with 490 miles on it very nice car More

by PAWGIRL62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Jennifer Fincham, Carly Neubert

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Mar 19, 2021

Ken Ganley Ford Norton responded

Thank you! We are delighted to hear that we provided such wonderful service and sales. Thank you for choosing Ganley Ford. We look forward to having you as one of our valued customers for many more years to come!

March 12, 2021

Dealership Rating
Employee Rating

Desmond and Franco worked hard together with John to provide the product and the price needed to get us into the best available vehicle at the best price. More

by john@brokenchainsministry.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman , Carly Neubert

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Mar 12, 2021

Ken Ganley Ford Norton responded

John, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 09, 2021

Dealership Rating
Employee Rating

Always had a great experience with Ganley Ford until my experience with Tony. Tony claims to reach out via text email and to even send correspondence but he didn’t - even when call center reached back out More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Zuppe

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Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We would really like to open up a discussion based on your experience, please let us know if this is possible. Thank you for your time.

March 06, 2021

Dealership Rating
Employee Rating

They had just what I wanted plus a friendly, quick transaction. I left Ganley Ford that afternoon as happy (maybe happier) as in the previous 3 Ford purchases. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

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Mar 07, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience! Congratulations on your new Ford! Please let us know if we can be of any further assistance. We're always happy to help.

March 02, 2021

Dealership Rating
Employee Rating

Was the easiest car buy experience we’ve ever had! They worked fast and efficiently and were very kind to deal with!! 10 out of 10 would recommend! More

by camjayrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 02, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

February 26, 2021

Dealership Rating
Employee Rating

I had a great experience at Ganley Ford Barberton when leasing my new 2021 F150. My salesman Franco was great to work with. I would recommend Ganley Ford to others. More

by brandydanielle319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Carly Neubert

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Feb 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco and the team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

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