Franco DelCastillo
Franco DelCastillo at Nelson Mazda Norman

Franco DelCastillo | Page 5

F&I Manager

Nelson Mazda Norman

819 N Interstate Dr
Norman, OK 73069

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75 Reviews

I was born in Peru and came to Oklahoma because of all the opportunities that it offers to succeed. I has family here and they told me how great the people of Oklahoma are, and they were right. I started in sales at Reynolds and have since moved into the F&I Department. I love taking care of customers and making sure they find the right terms and vehicle protection when they purchase from us. I believe in family and try to spend as much time with my son and my family as I possibly can

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75 Reviews

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75 Reviews of Franco DelCastillo

February 13, 2016

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Employee Rating

Amazing!!! James Tippett at Reynolds Mazda is AMAZING!!! He is extremely kind and not a typical annoying cars salesperson. He found us exactly what we needed wit More

by Siniki573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tippett

Feb 17, 2016

Nelson Mazda Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that James was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the near future. Mike Lang - General Manager

January 21, 2016

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Best car-buying experience ever! We recently visited Reynolds Mazda when shopping for a new vehicle. Having never been there before, we didn't know what to expect. Everything about th More

by dennis&lynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pittman, JT Thomas, Martin Wiley

Jan 26, 2016

Nelson Mazda Norman responded

Dennis and Lynne, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Martin was able to help you! Our desire is to give our customers the attention they both expect and deserve. We appreciate you and your business very much and we look forward to seeing you in the near future. Mike Lang - General Manager

January 13, 2016

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Second experience with Reynolds My salesman took an approach that I had never seen before. He introduced himself on my first visit and was very knowledgable in answering all questi More

by Mazda_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin Wiley

Jan 18, 2016

Nelson Mazda Norman responded

We are glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Martin was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your support, business and for taking the time to fill out this review! Best Wishes - Mike Lang GM

January 11, 2016

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Very nice I thought Reynolds Mazda was easy to deal with. They were very patient with my questions. Three was a little miscommunication, but it was cleared up More

by tonic
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams

Jan 13, 2016

Nelson Mazda Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

January 04, 2016

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Employee Rating

Very pleasant car buying experience If you want to get a car from Rynolds ask for James Tippet he's a very nice salesman if you want to call him that. He's not what you think of when you More

by Ccrook622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tippett

Jan 05, 2016

Nelson Mazda Norman responded

Thank you so much for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We are very glad to hear that James was able to help you and take care of all your needs. We also appreciate the time you took to fill out this great review! We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

December 24, 2015

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Spectacular! I purchased a used Mazda CX 5 and had an outstanding experience with Joe, Dan, and the dealership as a whole. No pressure, nothing fishy, amazing vehi More

by KelsiTapper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ferdowsi, Dan

Jan 04, 2016

Nelson Mazda Norman responded

Kelso,thanks for the kind words. I'm glad you were pleased with the level of service that Joe, Dan and the team provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

December 14, 2015

Dealership Rating

Good price and helpful service I had been looking for a Mazda CX-5 for about 3 months before contacting Reynolds, They offered me a price with incentives that other dealers couldn't More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams, Joseph Ferdowsi

Dec 21, 2015

Nelson Mazda Norman responded

Hunter, thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Steven, Joseph and Franco were able to help you during your visit to our dealership! We hope you enjoy your new Mazda CX-5 and know that we appreciate you and your business very much. Mike Lang - General Manager

December 13, 2015

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Very pleasant They answered my questions and never pressured me in any way. I will deal with them again. Very easy to work with. If they have high pressure sales p More

by james8281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Thomas

Dec 16, 2015

Nelson Mazda Norman responded

James, thanks for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

December 11, 2015

Dealership Rating

Third time around This is the third car I've bought from this dealer. Have always gotten what I consider a good price, and the sales people I've dealt with have been v More

by catman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams, Martin Wiley

Dec 16, 2015

Nelson Mazda Norman responded

Thank you for your continued support and for this great review. We appreciate the time you took to write this review, your feedback is very important to us. We hope you enjoy your new vehicle! We appreciate you and your business very much. Mike Lang- General Manager

October 31, 2015

Dealership Rating

Outstanding staff and service I have to say this experience was outstanding. I got the car I wanted for the price I wanted with impeccable service and the extended warranty all wit More

by Katb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams, Jerry Pittman

Nov 04, 2015

Nelson Mazda Norman responded

Thank you so much for taking the time to write this review and for sharing your experience with us. We take your business very seriously and we strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We very much appreciate your business and we look forward to servicing you in the near future. Best Wishes- Mike Lang GM

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