Franco DelCastillo
Franco DelCastillo at Nelson Mazda Norman

Franco DelCastillo | Page 6

F&I Manager

Nelson Mazda Norman

819 N Interstate Dr
Norman, OK 73069

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75 Reviews

I was born in Peru and came to Oklahoma because of all the opportunities that it offers to succeed. I has family here and they told me how great the people of Oklahoma are, and they were right. I started in sales at Reynolds and have since moved into the F&I Department. I love taking care of customers and making sure they find the right terms and vehicle protection when they purchase from us. I believe in family and try to spend as much time with my son and my family as I possibly can

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75 Reviews

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75 Reviews of Franco DelCastillo

October 19, 2015

Dealership Rating

Excellent Customer Service Reynolds staff, namely Kristian has always been respectful and polite. They are not pushy, rude, or skeezy in anyway. Kristian was upfront about the p More

by Skillet213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristian Ford

Oct 21, 2015

Nelson Mazda Norman responded

Thank you for taking the time to fill out this review. I'm glad you were pleased with the level of service that Kristian and Franco provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

October 03, 2015

Dealership Rating

No Stress Experience I had a great experience buying a used Lexus. Joe was funny and easy to talk to. I didn't feel pressured to buy and actually had a fun experience. More

by Nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ferdowsi

Oct 07, 2015

Nelson Mazda Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Joe was able to help! We appreciate you and your business very much. Mike Lang - General Manager"

October 03, 2015

Dealership Rating

Ford Fusion This is the 2nd car I've purchased from Reynolds and the 9th my family has purchased. Steve Adams always does a great job for us. I'll be back for my More

by TheDude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams

Oct 07, 2015

Nelson Mazda Norman responded

Thank you so much for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We are glad to hear that Steve was able to help you and take care of all your needs. We also appreciate the time you took to fill out this review! We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager"

September 28, 2015

Dealership Rating

Efficient and friendly Reynolds Mazda made buying my Mazda3 S Touring this past weekend a breeze. James Tippett went out of his way to find the right vehicle and the right p More

by mattwashington6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tippett

Sep 30, 2015

Nelson Mazda Norman responded

Matt, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that James was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

September 23, 2015

Dealership Rating

Direct, fast, no bs We knew what car we wanted to look at, and he didn't try to keep showing us other random stuff that was more expensive. He was helpful and really nice More

by Joliesmana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin Wiley

Sep 28, 2015

Nelson Mazda Norman responded

Thank you for sharing your experience and taking the time to write this review. We know our customer's time is important so we put forth every effort to make each experience smooth, quick and easy! We are glad to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

September 14, 2015

Dealership Rating

What a helpful and wonderful experience. Steve Adams was such a helpful and wonderful salesman to both my mom and I. He seemed to really care and want a great car for me. I am so happy to hav More

by kaelyngallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams

Sep 24, 2015

Nelson Mazda Norman responded

We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad that Steve and Franco were able to meet and exceed your expectations. We look forward to serving you and your family in the future. Best Wishes - Mike Lang GM

August 23, 2015

Dealership Rating

best internet price great internet price , James was great friendly no pressure best car trade and finance in 35 years of trading. will be back next time I trade. than More

by great inernet price
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tippett

Aug 26, 2015

Nelson Mazda Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. We are glad to hear that James was able to help you with the trade of your vehicle. We appreciate you and your business very much. Mike Lang - General Manager

August 19, 2015

Dealership Rating

Easiest choice ever Even though my total time spent at the dealership was 4 hour (and it always is no matter where you go or what you are buying), it didn't feel like 4 h More

by Kelly N
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams

Aug 21, 2015

Nelson Mazda Norman responded

Kelly, thank you for sharing your experience and taking the time to write this review. Your feedback is important to us. I'm glad we were able to meet and exceed your expectations. We appreciate you and your business and look forward to servicing you in the near future. Mike Lang - General Manager

August 03, 2015

Dealership Rating

Wonderful Experience My car buying experience with Steve Adams and financing through Franco DelCastillo was wonderful. Steve was very friendly and took the time to explain More

by sbrockhaus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams

Aug 07, 2015

Nelson Mazda Norman responded

Thank you for taking the time to fill out this review. I'm glad you were pleased with the level of service that Steve and Franco provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

August 01, 2015

Dealership Rating

Best car buying experience ever Joe Ferdowsi is an awesome salesman. He communicated with me from the time I ordrered the car until it came in and I think was as excited as I was. He More

by Kelley B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ferdowsi

Aug 06, 2015

Nelson Mazda Norman responded

Kelly, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Joe was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the near future. Mike Lang - General Manager

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