Franco DelCastillo | Page 7

Super The employees were sensitive and kind. There was no pressure. We have dealt with Steve before and go to him when we need a different car. The employees were sensitive and kind. There was no pressure. We have dealt with Steve before and go to him when we need a different car. More

Print

Mazda Reynolds; Martin Wiley Martin was extremely helpful in the buying process. I didn't feel pressured to buy at any point and he just shared the facts and details about the car Martin was extremely helpful in the buying process. I didn't feel pressured to buy at any point and he just shared the facts and details about the car when I was originally looking. This made me feel at ease throughout the whole process. When I decided to buy, he came up on his day off and was able to get me in and out in under an hour. My car was detailed, washed, and filled with gas when I showed up so I would be ready to go right off the lot. This was my first new car buying experience and it was infinitely better than I had imagined. I would recommend this dealership, specifically Martin to anyone buying a new car. More

Print

Great Experience I had a great experience buying a new car from Reynolds Mazda in Norman. From test driving the car, to answering all of my questions (and even those t I had a great experience buying a new car from Reynolds Mazda in Norman. From test driving the car, to answering all of my questions (and even those that I didn't know I had), to finally buying the car, the customer service was top notch. Buying a new car can be a stressful event, but Reynolds Mazda made it stress free. More

Print

Purchase of new Mazda 6 I worked with Steve Adams to find the right car for me and my family. He was patient with me as I test drove multiple vehicles to make sure I got the I worked with Steve Adams to find the right car for me and my family. He was patient with me as I test drove multiple vehicles to make sure I got the right model. He clearly and thoroughly explained all features/options on each model. Once we decided on the car we wanted, he was able to locate it and have it delivered in great condition. I will be buying my next car from this dealership and, hopefully, Steve Adams. More

Print

It was nice and easy :) The friendliness and knowledge of the staff is always a huge first impression to me. I also appreciated the time and manor that our sale was handled. The friendliness and knowledge of the staff is always a huge first impression to me. I also appreciated the time and manor that our sale was handled. More

Print

Car buying was an unexpected pleasure I started my search via the TrueCar buying service offered by my credit union. It's the same service offered by my insurance company, Farmers. I'd r I started my search via the TrueCar buying service offered by my credit union. It's the same service offered by my insurance company, Farmers. I'd researched vehicles for a couple of years and had narrowed it down to a range of models and knew what price I wanted to pay. Using the service, I was put in touch with three dealers. Steve was the first person to call, and in the process leading up to my visit was the best experience. Contacts from the other two dealers were too pushy, too many emails, trying too hard to please. Steve and I set up an appointment to do a test drive as I wanted to experience both the 'i' and the 's' models of the car I bought. Steve was affable, highly knowledgable, and while certainly a salesman, I never felt unduly pressured during the experience. The finance part of the deal was the biggest surprise, however. Not only did we quickly arrive at what my research told me was a fair price for the vehicle, I came in with a pre-approved loan, and the whole process took less than 10 minutes. Franco was kind and professional, and I felt like I was in the driver's seat during the conversation, including discussion of warranties. After that, I was given a tour of the facilities, including the service facilities and met husband and wife team Robert and Sandra, and Steve scheduled my first service visit while I was there. Two years of maintenance came with my vehicle, and I was impressed with the 'total care' I was given in that regard. I would certainly recommend this dealer, the TrueCar buying experience, the vehicle itself (the Mazda 3 s Grand Touring is an amazing value) and Mazda as a company. More

Print

Friendly Environment The Reynolds atmosphere was very friendly and helpful. Reynolds didn't have the car that I wanted but they went out of their way to get the car, which The Reynolds atmosphere was very friendly and helpful. Reynolds didn't have the car that I wanted but they went out of their way to get the car, which was in another state. Steve had the car ready 2 days later. Great customer service. I would definitely recommend buying from this dealership. More

Print

Car shopping They made my experience with buying my very first new car enjoyable. The cars men also involved my 2 year old son in on the prosses which made it eas They made my experience with buying my very first new car enjoyable. The cars men also involved my 2 year old son in on the prosses which made it easier on deciding what car to go with. They also worked hard to get me approved for the car. More

Print

Absolutely the BEST auto purchase experience EVER! The first class team at Reynolds Mazda literally took this deal from Bob Moore because they KNOW THEIR CUSTOMER!!!! Jerry, Joe & Franco seamlessly pu The first class team at Reynolds Mazda literally took this deal from Bob Moore because they KNOW THEIR CUSTOMER!!!! Jerry, Joe & Franco seamlessly put together our purchase, making us extremely happy we chose to make the drive & check our options. These guys shoot you straight and do NOT WASTE YOUR TIME! That in of itself makes ME VERY HAPPY! You all are WONDERFUL! ?? More

Print

Great car, great experience! I just went in for a test drive but I loved the car and they made me a great deal! I am an avid car enthusiast and have always been a Mazda fan. In I just went in for a test drive but I loved the car and they made me a great deal! I am an avid car enthusiast and have always been a Mazda fan. In recent years as other enthusiast cars have evolved into overweight computer controlled luxury barges, Mazda has stayed true to the old sports car maxim, "take away weight and add lightness". My new Mazda6 is much more of a true "drivers car" than the fancy European car I traded off. And the fuel economy is incredible! I'll be back when the 2016 Miata's come in next summer! More

Print