Franco Lanese | Page 3
Service Advisor
Ken Ganley Subaru Wickliffe
28840 Euclid Ave
Wickliffe, OH 44092
Dealership Experience
9 yrs, 9 mos
Industry Experience
13 yrs, 8 mos
76 Reviews
Write a Review76 Reviews of Franco Lanese
November 30, 2024
Everyone that I encountered were friendly, courteous, and professional. The service performed on my vehicle was completed in a timely manner. I was pleased with my experience there. and professional. The service performed on my vehicle was completed in a timely manner. I was pleased with my experience there. More
November 26, 2024
I have bought 2 cars from this dealership and so has another member of my family and have been extremely satisfied in the buying process and any maintenance. Everyone has been courteous and helpful on another member of my family and have been extremely satisfied in the buying process and any maintenance. Everyone has been courteous and helpful on every visit More
November 21, 2024
Service staff is friendly, courteous and always professional. They explain what they will do and advise, but do not oversell additional services that may be needed. professional. They explain what they will do and advise, but do not oversell additional services that may be needed. More
Other Employees Tagged: Annette Wagoner- Salvatore, Giovanni
October 27, 2024
I bought my first Subaru Ken Ganley in Wickliffe five years ago and I will only be buying Subarus in the future! They are the most reliable and well built vehicle out there and I get great gas mileage. years ago and I will only be buying Subarus in the future! They are the most reliable and well built vehicle out there and I get great gas mileage. The staff are incredibly customer service focused. They listen to my needs and explain things in a way that I understand. I’ll only purchase Subarus from now on AND only at Ken Ganley! More
October 21, 2024
Everyone was very friendly. When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I expect better from a dealer. More
October 17, 2024
Oil changes and rotations are so painless with Joe leading the way. All service advisors this dealership are top notch leading the way. All service advisors this dealership are top notch More
Other Employees Tagged: Craig Hatcher, Jason Caja , Joe Vitale
September 19, 2024
Fantastic Dealership with staff that care about their customers. I purchased a 2022 Legacy back in 2021 and just traded it in for a brand new Forester. Every person from this dealership are so knowledgea customers. I purchased a 2022 Legacy back in 2021 and just traded it in for a brand new Forester. Every person from this dealership are so knowledgeable and friendly including internet assistant, service, sales, manager, and finance manager. I specifically went back to this dealership because of Allie Grant! She is the most amazing and down to earth person. At this dealership they listen to your wants and needs to help you get the best vehicle possible. I would not purchase or service my Subaru at any other location. More
Other Employees Tagged: Allie Grant, Makayla LaMonica , James Callender
September 09, 2024
They take great care of you first, then your car! Giovanni and his team over in the service department are the ultimate best. I have never left that department being nothing but satisfied and wearing Giovanni and his team over in the service department are the ultimate best. I have never left that department being nothing but satisfied and wearing a smile. They are honest, quick and efficient. What car dealership really ever makes you feel that way? KEN GANLEY SUBARU WICKLIFFE that’s who! I appreciate Giovanni and the others care and service more than they really know. With me, they have a customer for life. Thanks Subaru. More
Other Employees Tagged: Robert Swyt Jr., Craig Hatcher, Jason Caja, Erica Caja, Dario Miocic, Michael Campoletti, Demetrius Carter , Mike Swansinger, Annette Wagoner- Salvatore, Giovanni Casella - 5+ STARS
September 06, 2024
Professional Knowledgeable friendly Carring Detailed oriented. Fast service Priced well great coffee a b d comfortable waiting room oriented. Fast service Priced well great coffee a b d comfortable waiting room More
Other Employees Tagged: Craig Hatcher, Jason Caja, Erica Caja, Sam Velez, Darren Beck, Michael Campoletti, Harley Vecchio , Serge Akilimali, Larry Clement

