Franco Lanese | Page 4
Service Advisor
Ken Ganley Subaru Wickliffe
28840 Euclid Ave
Wickliffe, OH 44092
Dealership Experience
7 yrs, 10 mos
Industry Experience
11 yrs, 9 mos
42 Reviews
Write a Review42 Reviews of Franco Lanese
March 27, 2018
Service call I was very happy with the attentiveness I received about my Forester. Gio, the service rep, did a great job and my car was done on time as promised. I was very happy with the attentiveness I received about my Forester. Gio, the service rep, did a great job and my car was done on time as promised. Chris the technician did a conscientious job and filled out an inspection form and set my tyre pressures. The car wash is great! I can't recommend the Subaru product more. Been a great car. I have had interaction with several at this dealer and can recommend them all. More
Other Employees Tagged: Phil Almas, Giovanni Casella, Chris the technician is not listed.
March 26, 2018
Great experience! The staff were able to quickly schedule my appointment for a tire change with sensor programming and were reasonable in terms of price. They also wash The staff were able to quickly schedule my appointment for a tire change with sensor programming and were reasonable in terms of price. They also washed my car without me having to ask. Overall, very friendly and great to work with. More
March 21, 2018
Subaru Service Review The employees I dealt with when receiving service for my Subaru, were courteous and kept me informed of what was going on with my vehicle. The employees I dealt with when receiving service for my Subaru, were courteous and kept me informed of what was going on with my vehicle. More
Other Employees Tagged: Giovanni Casella
March 20, 2018
Routine maintenance Responsive, courteous service at my convenience This is what I have to say. I'm happy to give Franco and Ganley credit for good service, but I am not Responsive, courteous service at my convenience This is what I have to say. I'm happy to give Franco and Ganley credit for good service, but I am not pleased that you are forcing me to say extra things in order to do that More
March 15, 2018
Great My service at Ganley subsea east was handled quickly and effectively. Things were explained and the report was carefully discussed. I was very please My service at Ganley subsea east was handled quickly and effectively. Things were explained and the report was carefully discussed. I was very pleased with the experience More
March 15, 2018
Quick needed oil change Asked If I could get an oil chance and be out in 45 minutes and it happened. I was on my way to Akron and had to go right by Ganley but only had 45 mi Asked If I could get an oil chance and be out in 45 minutes and it happened. I was on my way to Akron and had to go right by Ganley but only had 45 minutes to spare before work so I took a chance and was able to get the oil change done in that time. Saved me a trip. More
February 28, 2018
pleasant service i went through express lube , smooth in and out, friendly greeting and everything explained very clearly and professionally. I will be returning for i went through express lube , smooth in and out, friendly greeting and everything explained very clearly and professionally. I will be returning for all my maintenance. More
February 24, 2018
Fast, friendly service! I went into Ganley Subaru for a routine service check up; oil change, tire rotation, etc. I was greeting right away. Franco explained all that would I went into Ganley Subaru for a routine service check up; oil change, tire rotation, etc. I was greeting right away. Franco explained all that would be done as we walked around the car and the service was done and complete, including a car wash, within an hour and a half. The cost was just what I was quoted. More
February 24, 2018
Prompt, friendly, thorough. The staff explained the work they did very well in an easy to understand way.they were also right on time and did the work in a timely manner. The staff explained the work they did very well in an easy to understand way.they were also right on time and did the work in a timely manner. More
Other Employees Tagged: Austin France, Kaitlyn Hickman
February 23, 2018
Happy Crosstrek driver Quick convenient service with total explanation provided. I waited a very short time in the spotless lounge area and enjoyed one of the many coffees a Quick convenient service with total explanation provided. I waited a very short time in the spotless lounge area and enjoyed one of the many coffees available. Totally excellent experience!! More