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Franco Lanese
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Franco Lanese | Page 2
Service Advisor
Ken Ganley Subaru Wickliffe
28840 Euclid Ave
Wickliffe, OH 44092
41 Reviews
Dealership Experience
7 yrs, 9 mos
Industry Experience
11 yrs, 8 mos
41 Reviews
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41 Reviews of Franco Lanese
February 06, 2023
A very easy, efficient and good maintenance service. They have good records and do not do more than needed. In and out in very reasonable time. Very comfortable waiting area and good coffee! They have good records and do not do more than needed. In and out in very reasonable time. Very comfortable waiting area and good coffee! More
by nancymcdonaldconnell
Helpful 
January 09, 2023
Have been with this branch for a while. They are trustful and professional. I would recommend to any subaru owners. They are trustful and professional. I would recommend to any subaru owners. More
by SubaruLife
Other Employees Tagged: Craig Hatcher, Jason Caja, Erica Caja, Serge Akilimali, Sam Velez, Michael Campoletti, Larry Clement , Phil Almas, Lourdevic Delva
December 30, 2022
The service department staff are polite, professional and were well prepared for my service visit. They were fully aware of the vehicles service history. Their forecast for the required maintenance was accu were well prepared for my service visit. They were fully aware of the vehicles service history. Their forecast for the required maintenance was accurate within a few minutes. More
by Mandthilston
October 15, 2022
Franco was very professional , courteous and efficient. His interest in care and taking care of my vehicle was very much appreciated. I highly recommend Franco and Ganley of Wickliffe. His interest in care and taking care of my vehicle was very much appreciated. I highly recommend Franco and Ganley of Wickliffe. More
by Ra
June 06, 2022
I had a great experience working with Chrissy Faught. She was friendly, knowledgeable and caring! She was friendly, knowledgeable and caring! More
by joannek42150
Other Employees Tagged: Mike Swansinger , Crissy Faught
June 16, 2021
How long a vehicle last depends on the initial quality and keeping it serviced. I am very pleased with the exceptional service at Ganley East. and keeping it serviced. I am very pleased with the exceptional service at Ganley East. More
by lewmilner
Other Employees Tagged: Erica Caja , Giovanni Casella, Kelly Overstreet
July 31, 2020
Bought my second Subaru from Brad Lunar This is my third Subaru and am very pleased with sales, service , finance etc. departments from Hanley subaru. A most important part for me is it is This is my third Subaru and am very pleased with sales, service , finance etc. departments from Hanley subaru. A most important part for me is it is dog friendly, my pooch really loves going there because she gets so much positive attention. More
by sandisees
Other Employees Tagged: Robert Swyt Jr. , Brad Lunar, Mike Swansinger , Giovanni Casella, Jim Gentile, Nick Villella
January 15, 2019
Treasured Sunglasses Found!!! While at Ganley Subaru East, Friday, January 11th, I managed to lose a pair of my very, very favorite sunglasses. I contacted the dealership, when I While at Ganley Subaru East, Friday, January 11th, I managed to lose a pair of my very, very favorite sunglasses. I contacted the dealership, when I discovered my loss; but you know how things like this go...you hope for the best, but at the same time, you realize that the likelihood is that your sunglasses are gone...you realize that if someone spotted your prized glasses, he or she would probably just keep them. Well, at Ganley Subaru East, when Brad Lunar was informed of my loss, he scoured the dealership, at first, without any luck...yet, he continued to check, trying to locate my glasses. Low and behold, Franco, an employee at Ganley Subaru East had found my glasses, on the floor where I apparently had dropped them. Franco turned my glasses into the cashier, and when Brad's search took him to the cashier, there they were...safe and sound. Brad sent me a text with a picture of the glasses and the message: "Look what I found turned into cashier." I could hardly believe my good luck...I have to say that all of this helps to restore my faith in our society...which is not always so honest and kind. I think the fact that Brad searched for my glasses and the fact that Franco turned in my glasses says a LOT about who these two gentlemen are, but it also says a LOT about the culture of Ganley Subaru East. Great people work at Ganley Subaru East; it truly is a special place where the cars AND the employees are both of the highest quality. More
by SubaruHappy
Other Employees Tagged: Brad Lunar
June 28, 2018
Amazing service Quick and easy oil change! The service department were very helpful to make sure I got in and it to make it to an appointment! Everyone is very nice Quick and easy oil change! The service department were very helpful to make sure I got in and it to make it to an appointment! Everyone is very nice and friendly More
by Grant12
Other Employees Tagged: Allie Grant, Craig Hatcher , Giovanni Casella, Sidnee Inclan, Mike Kaminski
April 28, 2018
Very pleasant Franco answered all my questions on what was included in my first Service. He was also very helpful in directing another employee to help me with the Franco answered all my questions on what was included in my first Service. He was also very helpful in directing another employee to help me with the question on the finish Of the vehicle. More
by PATZEMIS
Verified Customer
