Franco Ruffolo | Page 6

I have never bought a car on my own(without husband) so I was really in need of a confident team of people that I felt had my best interests at heart...this was Biggers'. I had not settle on the Mazda until was really in need of a confident team of people that I felt had my best interests at heart...this was Biggers'. I had not settle on the Mazda until Biggers' and knew after talking with them that I would be consider a part their family and an owner of a Biggers' Mazda. Everyone I have listed above went over and beyond to answer my questions. More

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My experience at Biggers Mazda helped make my first car purchase easy and relaxing. After test driving the Mazda 3-5 door, I knew that it was going to be the car that I was going to purchase. Franco was purchase easy and relaxing. After test driving the Mazda 3-5 door, I knew that it was going to be the car that I was going to purchase. Franco was very helpful in making sure that my experience was both informative and stress-free. He was very knowledgeable about the cars on their lot and helped me in making my choice of car. He was very friendly and made my first car-buying experience great! He made sure to sit down in the car with me and show me all of the features and how to use them. He was also very helpful in setting up my bluetooth device to sync with my new car! :) He made me feel very comfortable in making a very important decision, almost like he was an old friend. I was pleased with the pricing of my car and the deal that they made with me for my previous vehicle, that I traded in. I love my new Mazda and I was so pleased with my experience at Biggers Mazda. The staff was kind and friendly and it was very evident that they wanted our business together to be a good one, and it definitely was. I would absolutely recommend Biggers Mazda and Franco to anyone looking for a wonderful car shopping experience. More

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As a 22 yr mini-van veteran, I was excited to purchase the Mazda CX-5 for the next phase of my life! Biggers Mazda helped make the process a positive experience. We worked with Brian, Franco and their s the Mazda CX-5 for the next phase of my life! Biggers Mazda helped make the process a positive experience. We worked with Brian, Franco and their sales manager, Bill . New cars have a lot of technology that I was unfamiliar with and Brian and Franco were very helpful and patient with my many questions. Also had one dealing with service dept to install some extras we had purchased and they were courteous to deal with as well. We would recommend Biggers Mazda to our friends and family. Zoom zoom zoom! More

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On Saturday May 25, 2013 me and my husband Tad decided to visit Biggers Mazda in Elgin, IL as part of our re-search for new car. We got in little bit early (45min before opening 9:00ma) and few minutes later visit Biggers Mazda in Elgin, IL as part of our re-search for new car. We got in little bit early (45min before opening 9:00ma) and few minutes later Mr. Franco Ruffolo arrive and he immediately approach us to ensure we were not leave with out full attention from this Dealer. Our biggest surprise was when Franco was willing work with us without any hesitation before even opening. He just simple open the door early just for us. His diligent, knowledge about the car what we were interesting was presented to us with so many details - we new immediately he is high quality Sales Consultant. He is very good listener, he treat us with with dignity and respect which it is so hard to find in other Dealers. His Customer Service Experience is very valuable and it should be use as example to others! If any of my friends will look for new car I will recommended Mr. Franco Ruffolo at Biggers Mazda in Elgin, IL. Thank You!!!! Izabela Zielinski More

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I spent months researching new cars and test drove several brands when I finally came to Biggers. Franco put me at ease immediately and set up a test drive for a Mazda CX5. It was great and then dec several brands when I finally came to Biggers. Franco put me at ease immediately and set up a test drive for a Mazda CX5. It was great and then decided I also wanted to test drive the CX 5 GT. No problem...when I got back I was offered a bottle of water to drink...amazing! We sat and chatted about the car(s) and options were explained and questions asked. I am now the proud owner of a "Biggers" Mazda CX5 GT! Everyone in this dealership is friendly and anxious to make your car buying a really good experience. Thank you all. More

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I would absolutely, without hesitation, recommend Biggers Mazda. The staff are all very friendly and helpful, and I truly feel that they will try to work with you to get you the best car at the best price. Mazda. The staff are all very friendly and helpful, and I truly feel that they will try to work with you to get you the best car at the best price. Today, I purchased my second Mazda3 from Franco Ruffalo, and I am extremely satisfied with both the car and the whole car buying experience! Thanks again to everyone at Biggers; I LOVE my new car! More

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This was our first time buying a new car - everyone took such great care of us! Franco was awesome to work with - down to earth, no pressure, and really took the time to explain the features of our new CX-5 such great care of us! Franco was awesome to work with - down to earth, no pressure, and really took the time to explain the features of our new CX-5. Each person we met was genuinely nice and wanted to make sure we were happy. We will be recommending Biggers to all our friends and family! More

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On February 21 and 23 we bought a Mazda CX 9 and a Mazda 3L from Franco, who was awesome in dealing with my wife and I. Franco was extremely helpful in explaining the car features and never presured us. Fr 3L from Franco, who was awesome in dealing with my wife and I. Franco was extremely helpful in explaining the car features and never presured us. Franco took his time in showing us the cars' features and went out of his way to making sure we had all the information to make an informed decision. We felt we got 2 great deals. We recommend Franco to anyone who does not want to be pressure into buying a Mazda. I was planning on buying a Hyunday Santa Fe and a Accent until we drove test the Mazda CX 9 and the Mazda 3L. By the way Bill, the Sales Manager was also very helpful and Chuck in finance too, More

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Franco took care of me. He beat all other offers by at least $500. I've never had a better buying experience than at Biggers. Everyone is genuinely nice, down to earth. least $500. I've never had a better buying experience than at Biggers. Everyone is genuinely nice, down to earth. More

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Buying this new vehicle was actually a pleasurable experience. There was no pressure to spend additional monies, the sales and finacial persons were very polite, and patient. The saleman took a lot experience. There was no pressure to spend additional monies, the sales and finacial persons were very polite, and patient. The saleman took a lot of time to demonstrate the features of the new car - my old one was thew same make but 11 years old. The new car was cleaned, filled up and ready to go in an hour's time. IT was wonderful!! More

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