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Frank Arencibia
Frank Arencibia at Ford of Kendall

Frank Arencibia | Page 4

SERVICE TECHNICIAN

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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35 Reviews
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35 Reviews

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35 Reviews of Frank Arencibia

June 06, 2024

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Employee Rating

It has been a privilege to be a customer of Ford for so many years !!!! from day one is my first choice Good and friendly customer service . All my cars has been successful. Once again thank you for e More

by CLAURENCE7114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Rodriguez, Amy Crespo, David Gonzalez, Roberto Hernandez, Esteban Rafael Alzola, Hanoi Amado Arias, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith , All service dept

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Jun 12, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2024

Dealership Rating
Employee Rating

Excellent service and crystal clear communication, best dealer Ford in souhth Florida. I will definitely recommend More

by Anibal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda, Felix Ortega

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Jun 05, 2024

Ford of Kendall responded

Hi Anibal, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 01, 2024

Dealership Rating
Employee Rating

Wonderful service they need to give pay raises to everyone who helped me during my service Monserrat Ortiz,Alexander Larrea,Ariana they made everything run smoothly and they got my truck back before More

by Sergio.depaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto De La Torre Guerra, Frank Granda, Alexander James Larrea, Rafael Mendoza, Felix Ortega, Osvaldo Perez

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Jun 05, 2024

Ford of Kendall responded

Hi Sergio, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 23, 2024

Dealership Rating
Employee Rating

My car is still not fixed! Paying for a service and can’t get a rental More

by Maruchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felix Ortega , Manager for service department Juan

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May 24, 2024

Ford of Kendall responded

Hi Maruchy, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ford of Kendall, LLC (02650). We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

May 21, 2024

Dealership Rating
Employee Rating

Great service from Jose in parts, Ralph in service and Rafael the one moving the cars. More

by RCLEMENTE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Rafael Mendoza

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May 24, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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