Frank Arencibia
Frank Arencibia at Ford of Kendall

Frank Arencibia | Page 3

SERVICE TECHNICIAN

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.5
34 Reviews
4.5

34 Reviews

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34 Reviews of Frank Arencibia

July 29, 2024

Dealership Rating
Employee Rating

Worst service department I ever dealt with. They need customer service training. Don’t go More

by Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 26, 2024

Dealership Rating
Employee Rating

The service department is awesome, especially department manager Frank.. Soo kind and professional. He ‘s a real good person..we need more people like Mr. Frank.. More

by Rosalyn_brunson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 19, 2024

Dealership Rating
Employee Rating

They was polite and respectful and helped me with everything I am satisfied they gave me great service More

by BOBBYMOSBY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

July 04, 2024

Dealership Rating
Employee Rating

Service is always excellent and people are nice, well educated. The service is always done promptly and with a great attitude which adds up to the value. More

by ASTOR.QH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2024

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! At Ford of Kendall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

July 04, 2024

Dealership Rating
Employee Rating

Great Service. Have been coming for years and will continue going for years. Frank, Ralph, and Frankie make a great team and provide top notch customer service. More

by Josevelaiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda, Rafael Mendoza

Jul 10, 2024

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2024

Dealership Rating
Employee Rating

The best costumer service in south miami Thanks for all the service we received from you Good team 👏👏 More

by Beracalatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2024

Dealership Rating
Employee Rating

Ford of Kendall is the only place I buy or service my Mustangs. The staff is excellent and always do their best to help me out and get me the car I want. A++ More

by Joelon305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 13, 2024

Dealership Rating
Employee Rating

Prompt and friendly staff who are attentive and explain your issue and keep you informed until your problem is resolved More

by Derek
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2024

Ford of Kendall responded

Hi Derek, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 11, 2024

Dealership Rating
Employee Rating

Excellent Service and timely delivery of my truck. The staff was courteous and willing to help. Highly recommended. More

by MHASBUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda

Jun 13, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 06, 2024

Dealership Rating
Employee Rating

It has been a privilege to be a customer of Ford for so many years !!!! from day one is my first choice Good and friendly customer service . All my cars has been successful. Once again thank you for e More

by CLAURENCE7114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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