Frank Cisneros | Page 2

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Clear communication is at the heart of how our service department operates. Knowing that Miguel’s explanations answered your questions and helped you feel confident during the repair is truly rewarding. Our team is pleased we could get your Jeep Gladiator back on the road.

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

We’re glad our new facility felt welcoming and that our team provided excellent service. Hearing you consider us the best dealer in the area and praise our staff means a lot to our service department.

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Knowing our team could make the service process clear and provide a loaner while we worked on your Jeep Grand Cherokee is rewarding. Your kind words about our team going above and beyond and sharing insights about your vehicle mean a great deal to us.

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Your mention of Frank’s honesty about repair times and his clear updates reflects our service department’s commitment to transparency. Knowing you felt well-informed throughout the service on your Jeep Grand Cherokee 4xe is truly rewarding.

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Your Dodge Durango is in great hands with our service department. Knowing you found our team professional, knowledgeable, and helpful means a lot to us.

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Knowing that having your Ram 2500 ready to go in just a few hours made your experience amazing is rewarding. Hearing that you found our service the best out there means a lot to our team. Miguel appreciates your kind words and looks forward to helping you again.

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Your praise for the prompt, efficient service from check-in through your consultation with Miguel highlights what our service department aims for in every visit. Knowing that your Charger received attentive care means a lot to our team.

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It’s wonderful to know our team’s friendliness and expertise made a difference during your Ram 1500 service. We’re pleased the facility’s cleanliness stood out and appreciate your recommendation. Enjoy the drive!