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Frank DaSilva

Overview Reviews (178) Inventory (231)

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Frank DaSilva

Frank DaSilva | Page 12

Assistant Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7

178 Reviews

Overview Reviews (178) Inventory (231)

4.7

178 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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178 Reviews of Frank DaSilva

September 19, 2024

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Employee Rating

Always enjoy the staff and service. Have been going here for years and always great. Have been going here for years and always great. More

by labedford

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 19, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 10, 2024

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Employee Rating

I am always pleased with the team at Colonial VW in Medford. The team is great and the building is always very clean and organized. I recommend them highly. Medford. The team is great and the building is always very clean and organized. I recommend them highly. More

by JUDY13OBRIEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 10, 2024 -

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, Judy, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 10, 2024

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Employee Rating

Frank was extremely helpful and went out of his way to assist me and made sure my car was completed in a timely manner assist me and made sure my car was completed in a timely manner More

by sheri50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 10, 2024 -

Colonial Volkswagen of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 06, 2024

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Employee Rating

I had no complaints, the service provided was excellent. I will definitely recommend to anyone looking. Thank you so much guys for your work ethic. Best, I will definitely recommend to anyone looking. Thank you so much guys for your work ethic. Best, More

by nixonprintemps2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 06, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Volkswagen of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 04, 2024

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Employee Rating

My experience was really good, thank you so much for your help. Have a nice day help. Have a nice day More

by luzescribano27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 04, 2024 -

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 03, 2024

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Employee Rating

It was good, good reception, good customer service, the service was excellent I hope I will get the same service when I bring it back self paid service service was excellent I hope I will get the same service when I bring it back self paid service More

by jamesmatsiko

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 03, 2024 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience, James! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 31, 2024

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Employee Rating

Colonial VW is always respectful of my time with a clean waiting room. Dan is always so helpful and understanding. We get all our services done here. waiting room. Dan is always so helpful and understanding. We get all our services done here. More

by BDAETSCH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DiCostanzo , Dan

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Sep 02, 2024 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 28, 2024

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Employee Rating

They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! Every time I have a problem with my lease or a question, I get help right away! More

by laura.mariomartins

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Giacoppo, Daniel Goodman, Deivid Mauricio, Derek Pound, Stephanie Trevisone, John Mancini, Frank DiCostanzo, Eric Sanders , Jason Giacoppo

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Aug 29, 2024 -

Colonial Volkswagen of Medford responded

Laura, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 22, 2024

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Employee Rating

Easy communication, trustworthy, respected the lead times and were very helpful from beginning to the end. and were very helpful from beginning to the end. More

by djhoulton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DiCostanzo , Damaris

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Aug 23, 2024 -

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 22, 2024

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Employee Rating

sales, service and the parts departments are without a doubt the best of the best ! would never go to a competing "dealership" ever doubt the best of the best ! would never go to a competing "dealership" ever More

by johnjseremetis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank DiCostanzo

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Aug 22, 2024 -

Colonial Volkswagen of Medford responded

Thanks, John, for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

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