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Frank DaSilva
Frank DaSilva at Colonial Volkswagen of Medford

Frank DaSilva | Page 12

Assistant Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
181 Reviews
4.7

181 Reviews

Write a Review

181 Reviews of Frank DaSilva

October 01, 2024

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Employee Rating

They did a great job, communicated well, very straightforward. A great surprise car wash during service! More

by list.charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo , chris

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Oct 01, 2024

Colonial Volkswagen of Medford responded

We are pleased to have provided you with a positive experience. We sincerely value your business and look forward to your next visit, Charlotte. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 28, 2024

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Employee Rating

They always care for you and ensure you know all your options. I always feel like I am with family when I am here. I am very thankful. More

by SHANITAM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 29, 2024

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford. We look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 24, 2024

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Employee Rating

The staff was helpful. I received notification reminder which I appreciated and updates with process. More

by L.STACKHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 26, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 19, 2024

Dealership Rating
Employee Rating

Always enjoy the staff and service. Have been going here for years and always great. More

by labedford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 19, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 10, 2024

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Employee Rating

I am always pleased with the team at Colonial VW in Medford. The team is great and the building is always very clean and organized. I recommend them highly. More

by JUDY13OBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 10, 2024

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, Judy, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 10, 2024

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Employee Rating

Frank was extremely helpful and went out of his way to assist me and made sure my car was completed in a timely manner More

by sheri50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 10, 2024

Colonial Volkswagen of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 06, 2024

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Employee Rating

I had no complaints, the service provided was excellent. I will definitely recommend to anyone looking. Thank you so much guys for your work ethic. Best, More

by nixonprintemps2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 06, 2024

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Volkswagen of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 04, 2024

Dealership Rating
Employee Rating

My experience was really good, thank you so much for your help. Have a nice day More

by luzescribano27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 04, 2024

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 03, 2024

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Employee Rating

It was good, good reception, good customer service, the service was excellent I hope I will get the same service when I bring it back self paid service More

by jamesmatsiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 03, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience, James! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 31, 2024

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Employee Rating

Colonial VW is always respectful of my time with a clean waiting room. Dan is always so helpful and understanding. We get all our services done here. More

by BDAETSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo , Dan

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Sep 02, 2024

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

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