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Frank DaSilva
Frank DaSilva at Colonial Volkswagen of Medford
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Frank DaSilva

Assistant Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.8
119 Reviews
4.8

119 Reviews

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119 Reviews of Frank DaSilva

May 11, 2025

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Employee Rating

Frank and Rusty were top notch, I look forward to working with them both again. More

by Jen M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Hogan

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May 09, 2025

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Employee Rating

Fast. Efficient. Great communication. Wow! I will return to this service station again. I am so happy to have located this dealer. More

by joyce.latulippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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May 09, 2025

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford. We look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 06, 2025

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Best dealership around, quick and organized with their work VW the best and you guys got the best trained mechanics More

by Bryan Teixeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 26, 2025

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Employee Rating

They always ensure that you are aware of everything that is going on, what is needed, and why. It's good to know that when I need help with my vehicle that colonial of Medford got my back. More

by SHANITAM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo , Chris

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Apr 26, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 12, 2025

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Employee Rating

Very efficient and easy to have service done here. .people are informative and knowledgeable -then uber service is also a plus. More

by sharonwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Apr 12, 2025

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 08, 2025

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Employee Rating

Great customer experience, beautiful facility. Words seven eight none ten eleven twelve thirteen fourteen fifteen. More

by randy_palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Apr 08, 2025

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 01, 2025

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Employee Rating

They are all great and seem very knowledgeable I’m so glad I did buisness with you all More

by lorac1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo, Kasey Wilson

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Apr 01, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

March 22, 2025

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Employee Rating

They’re always transparent about what they are doing and what they see wrong with the car. Wouldn’t take my car to anyone else! More

by JOHNSON.USMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Mar 25, 2025

Colonial Volkswagen of Medford responded

We are very happy to hear Frank and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 14, 2025

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Employee Rating

My visit was quick and easy. They always take care of me and I can't see myself going anywhere else for service on my car. More

by SHANITAM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo, Eric Sanders

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Mar 16, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 11, 2025

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Employee Rating

Staff ALWAYS helpful and provide excellent service. Been dealing with Colonial service for many years. More

by marilynwalsh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Mar 11, 2025

Colonial Volkswagen of Medford responded

Thank you, Marilyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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