Frank DaSilva | Page 14

I came in on a Saturday late morning with a bunk tire. They took me right away, checked to see if the tire was able to patch and luckily for me it was. I was in and out in an hour fifteen minutes without They took me right away, checked to see if the tire was able to patch and luckily for me it was. I was in and out in an hour fifteen minutes without an appointment More

by chefnevins Verified Customer Verified Customer

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tires were balanced and rotated. Tire air pressure was not checked. 10psi over on front tires. Tire air pressure was not checked. 10psi over on front tires. More

by SlocumSr Verified Customer Verified Customer

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I was in and out in an hour. For an oil change and also an issue with a tire icon on dash. Was pleased with my whole experience at the dealership. For an oil change and also an issue with a tire icon on dash. Was pleased with my whole experience at the dealership. More

by codyjack52 Verified Customer Verified Customer

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Previously I had given a bad rating and didn't realize the impact. They reverted the change to the tire rotation and give the car back. Thanks for the help. the impact. They reverted the change to the tire rotation and give the car back. Thanks for the help. More

by SENDMAIL.VIDYA Verified Customer Verified Customer

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Great service. Easy to schedule appointment. Sent me videos and update of my vehicle while being repaired. Very friendly staff. Easy to schedule appointment. Sent me videos and update of my vehicle while being repaired. Very friendly staff. More

by allen.j.nowell Verified Customer Verified Customer

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Appointments super easy to schedule online. I was greeted by Frank immediately and he could not have been nicer or more accommodating. He helped get my vehicle serviced promptly and kept me u I was greeted by Frank immediately and he could not have been nicer or more accommodating. He helped get my vehicle serviced promptly and kept me updated along the way. Had a great experience with Frank and VW of Medford! More

by kellie.olsen001 Verified Customer Verified Customer

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I have been having my car serviced yearly with this dealership for 6 years already, and I always have a positive experience there. The guys in the service centre are so nice and so friendly. I truly be dealership for 6 years already, and I always have a positive experience there. The guys in the service centre are so nice and so friendly. I truly believe that they are looking out for my best interests and not trying to take advantage of me (I am not being the most auto savvy person). I am going to buy another VW after my Jetta dies because I know I will be in good hands. Thanks Dan, Frank & team! More

by tgranner Verified Customer Verified Customer

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I was impressed with the service. I had asked them to check for a rattling sound coming from the rear. They sent a video showing the problem and called me to explain and let me know t I had asked them to check for a rattling sound coming from the rear. They sent a video showing the problem and called me to explain and let me know the cost. I appreciated that. More

by MARIE.LEE216 Verified Customer Verified Customer

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Received excellent customer service from Dan Swartz that went above and beyond to make sure that I had alternative transportation when it became clear that my car would not be done on time. Thanks, Dan! went above and beyond to make sure that I had alternative transportation when it became clear that my car would not be done on time. Thanks, Dan! More

by JMOURINE Verified Customer Verified Customer

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Great dealership that is personable and efficient. I was in and out in under 2 hours and I was surprised my service was free and included a car wash. I was in and out in under 2 hours and I was surprised my service was free and included a car wash. More

by Kami Verified Customer Verified Customer

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