Frank DeCraine
Frank DeCraine at Land Rover Princeton

Frank DeCraine | Page 10

General Manager

Land Rover Princeton

958 US 206
Princeton, NJ 08540

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5.0
116 Reviews
5.0

116 Reviews

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116 Reviews of Frank DeCraine

February 10, 2024

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Employee Rating

Awesome experience, from beginning to end. Alex was a pleasure to work with and I would highly recommend. More

by jayoung240
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Krail , Alexander Demsky

Feb 15, 2024

Land Rover Princeton responded

Thank much for sharing! We are so glad that Alex and our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

February 07, 2024

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Karen was professional and helpful in selecting my vehicle. I would recommend Land Rover Princeton to all my friends. More

by shake3829
Recommend Dealer
Yes

Other Employees Tagged: Michael Krail , Karen Covino

Feb 15, 2024

Land Rover Princeton responded

Thank much for sharing! We are so glad that Karen and our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

February 05, 2024

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Regrettably, my experience with Land Rover Princeton has been deeply disappointing and distressing. My initial order with James Erlihk faced complications post his departure, leading to a lack of acknowledg More

by ALLENKHAS
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jimmy Krail, Michael Krail , Jeff O'Brien

Feb 15, 2024

Land Rover Princeton responded

After reviewing orders placed a few months ago, we discovered that you are associated with a car broker business, which also functions as a dealer rater business. It has come to our attention that you are on the Land Rovers shippers list, which contravenes the law regarding the sale and delivery of brand-new cars to your address. We communicated this policy to you in early January. We apologize for any inconvenience, but delivering a brand-new car to you goes against the current regulations of the franchise dealer.

Feb 15, 2024

ALLENKHAS responded

I recently acquired a new Land Rover, and I am pleased to report that the transaction was characterized by exceptional service and the fulfillment of all contractual commitments, without any breach of promises from a Landover Dealership. This positive experience stands in stark contrast to the apparent discrepancies in your store, where instances of misinformation and order cancellations for customers with extended waiting periods! buyers beware!

January 27, 2024

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Repeat land rover princeton buyers. Smooth transaction. Everything went as expected. The team worked with our family to ensure we were taken care of. Beautiful car!! More

by Mericool
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Krail, Joel Mironov , Nolan Olson

Feb 07, 2024

Land Rover Princeton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

December 20, 2023

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This was the fifth Range Rover we purchased from Land Rover Princeton and in particularly Joel who who assisted us with the purchases. Their level of service, personalization and post sale follow conti More

by doris
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Krail, Joel Mironov , James Barabas, Craig Melquist, Nolan Olson

December 16, 2023

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Just purchased a Range Rover from Jeff O’Brien at Land Rover Princeton. Could not have been happier with the service we received. Jeff and Frank made the sales process easy and painless. More

by LizC
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Krail , Jeff O'Brien

November 27, 2023

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VERY GOOD RFESPONSIVENESS TO OUR QUESTIONS AND WORKED WELL WITH US TO FIND THE RIGHT VEHICLE. More

by ARL_168
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Krail , Alexander Demsky, Dana Sabo

November 20, 2023

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This is the finest Land Rover dealership that I ever have visited. The staff including Karen, Mike and Frank were fabulous and assisted me in every way possible. They were all very knowledgeable, courteous a More

by Clkamg930
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Krail , Karen Covino

November 05, 2023

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Great service! So knowledgeable Nolan, frank wally and mike Great team! So very helpful! Done More

by Tonwaterz
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Krail, Wali Baba , Nolan Olson

October 31, 2023

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Employee Rating

Best salesperson I have ever dealt with. Knows the Range Rover product inside and out. Does not pressure as you make a decision to purchase and is there to answer any questions. I highly r More

by jknill1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Krail , Alexander Demsky, Nolan Olson, Clara Williamson

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