Frank DeLuca | Page 72

Frankie D ... he’s the Best! I purchased 2019 Mercedes-Benz GLS 450... I am in Love. This is my first Mercedes! It has all the bells and whistles I could ever want. It’s a comfortable and clas Mercedes-Benz GLS 450... I am in Love. This is my first Mercedes! It has all the bells and whistles I could ever want. It’s a comfortable and classy vehicle. Frankie made the buying experience easy!! I highly recommend you to go see Frankie for you next vehicle!! Thank you!! More

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Frank Frank Frank da Bomb. Great salesperson, great Frank Frank Frank da Bomb. Great salesperson, great person, great vehicle. Can’t wait to call him again for the next one. Highly recommend the dea Frank Frank Frank da Bomb. Great salesperson, great person, great vehicle. Can’t wait to call him again for the next one. Highly recommend the dealership not just for the service and the selection of cars but also we bring our vehicles in here all the time to get serviced and they do a great job. More

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Frank was a great guy to work with treated me very well and the dealership is 1st. Rate Made everything on the used car right Thanks and the dealership is 1st. Rate Made everything on the used car right Thanks More

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Frank is great to work with, provides all the information needed to make an informed decision, and provides 1st class service. Lindsay and Ted Corbin needed to make an informed decision, and provides 1st class service. Lindsay and Ted Corbin More

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Excellent overall experience. Our Sales Consultant Frank Deluca was awesome to work with. There was never any pressure and he was extremely helpful throughout the entire process. Deluca was awesome to work with. There was never any pressure and he was extremely helpful throughout the entire process. More

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Frank was great, we looked at several cars. Frank helped us pick the perfect car for us. He was very knowledgeable and terrific to work with. us pick the perfect car for us. He was very knowledgeable and terrific to work with. More

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Exceeds your expectations in every way. MB of Bonita Springs is outstanding in every way, exceeding expectations. The whole team is attentive and respectful...customer service is simply the MB of Bonita Springs is outstanding in every way, exceeding expectations. The whole team is attentive and respectful...customer service is simply the best. I would not hesitate to recommend this dealership...simply the best. More

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First with the best ! That’s my opinion of Frank and Josh Dunkelberger. Both are extremely responsive to my needs and have great product knowledge. Frank goes above and beyond for my requests and always in Dunkelberger. Both are extremely responsive to my needs and have great product knowledge. Frank goes above and beyond for my requests and always in diplomatic fashion. Additionally, working as a team Josh with all the attention to detail truely rounded out the overall Exceptional experience. Thanks guys ! I’ll be back to buy my third vehicle from you soon ! Sincerely Mark Dombkowski More

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Frank is the best in the business. Loved working with him when we bought our Mercedes Benz. Highly recommend his service and the dealership! made the transaction smooth and easy. He cares about his customers when we bought our Mercedes Benz. Highly recommend his service and the dealership! made the transaction smooth and easy. He cares about his customers, not just the cars. More

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The “Magic Formula for Success” is not a secret. It’s simply to make a customer feel like a guest in your own home. Frank understands that in a way few others do. Every time I enter this dealership, fo simply to make a customer feel like a guest in your own home. Frank understands that in a way few others do. Every time I enter this dealership, for as little as a complimentary car wash, I’m greeted with a warm smile, a friendly handshake and what “feels like” a genuine interest in me... not only as a customer, but as a person. Frank asks me if there’s anything HE CAN DO to make my experience better. The interesting part of this commentary is that Franks job is to sell..., yet repeatedly when I enter the Service Department..., THAT’s where I find him. In Service..., NOT on the Sales Floor, (but rather, in the Customer Lounge) In a simple phrase.... He gets it. Keep the Customer happy and they’ll never want to go anywhere else. In the digital world we all find ourselves currently living in, losing a customer could be just a “click” away. But Frank makes me feel like (when it comes to my car), I don’t want to “click” anywhere else. I guess what I’m basically saying is... We click. And THAT makes all the difference. The Free Pastry doesn’t hurt either. (LOL) Successful people are always looking for opportunities to try to help others. Un-Successful people are always saying... “What’s in it for me?” Here’s to a Salesman who understands that the Sale doesn’t end once he makes the Sale! “Old School” Service, the way it’s supposed to be. Brooklyn Strong, now in Naples. Here’s to you Frank! More

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