Frank DiCostanzo

Another local dealer didn't want to process my ID. 4 software update due to issues they had with other cars. Colonial just got the job done, and quickly without error. What's more, the service rep ki 4 software update due to issues they had with other cars. Colonial just got the job done, and quickly without error. What's more, the service rep kindly picked up a part I had ordered and paid for online (the Tesla NACS adapter) and put it in my vehicle so I could pick up my car after service had closed for the day. In sum, it was great service and treatment. More

by liebman.andy Verified Customer Verified Customer

Report | Print

Had an appt for a recall. Got there said they gave part to someone else. Made a 2nd appt. Got there was told again they didn't have it. Was told a manager would reach out to m Got there said they gave part to someone else. Made a 2nd appt. Got there was told again they didn't have it. Was told a manager would reach out to me on Monday, its now Thursday, haven't heard from anyone. Unacceptable! More

by JOY.HIRSCHFELD Verified Customer Verified Customer

Report | Print

Knowledgeable, helpful and personable staff. Can take a while but the waiting area is nice Can take a while but the waiting area is nice More

by JACKIETAD Verified Customer Verified Customer

Report | Print

Both Frank's helped with my 4th flat tire. In and out within the days time. In and out within the days time. More

by jjaynes1165 Verified Customer Verified Customer

Report | Print

Frank DaSilva kept in touch during my car’s service and explained in detail what was going on with my vehicle. He was knowledgeable, professional and courteous, and I truly appreciated his excellent servic explained in detail what was going on with my vehicle. He was knowledgeable, professional and courteous, and I truly appreciated his excellent service. More

by Njboyle40 Verified Customer Verified Customer

Report | Print

Everything was explained to me from the time that I walked in to the time I picked up the car. walked in to the time I picked up the car. More

by charbenja Verified Customer Verified Customer

Report | Print

Everyone here was quick to help after some confusion about what needed to be done. They were all kind and were able to get the job done quickly. about what needed to be done. They were all kind and were able to get the job done quickly. More

by dabruzzi78 Verified Customer Verified Customer

Report | Print

Excellent service! Everyone is attentive and professional. They go above and beyond to keep the customer happy. This is my favorite dealership! Everyone is attentive and professional. They go above and beyond to keep the customer happy. This is my favorite dealership! More

by mauricio.crippa Verified Customer Verified Customer

Report | Print

Poor communication while my car was there. Zero transparency on the increase of actual cost vs. quote Zero transparency on the increase of actual cost vs. quote More

by mailforxhan Verified Customer Verified Customer

Report | Print

Awesome service been involved with CVW for quite a few years always great to deal with! years always great to deal with! More

by susanstone931 Verified Customer Verified Customer

Report | Print