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Frank DiCostanzo
474 Reviews
474 Reviews
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474 Reviews of Frank DiCostanzo
September 30, 2025
They are on time, inspect and review the car quickly. They clearly explain the problems and the potential solutions. Once a plan is made to fix the problem, the work is done quickly and on schedule. They clearly explain the problems and the potential solutions. Once a plan is made to fix the problem, the work is done quickly and on schedule. More
by VW Customer
Verified CustomerOther Employees Tagged: Frank DaSilva
September 20, 2025
This dealership is always clean, efficient, and respectful of my time. Entire staff I’ve interacted with are kind respectful of my time. Entire staff I’ve interacted with are kind More
by L.Turco
Other Employees Tagged: Frank DaSilva
September 02, 2025
Always great service at Colonial Volkswagen of Medford. Frank and all of the staff are great to deal with. Frank and all of the staff are great to deal with. More
by FRANKDGRANT
Other Employees Tagged: Frank DaSilva
September 02, 2025
Excellent service,a very accommodating and informative rep.Hope to get my regular check ups there. rep.Hope to get my regular check ups there. More
by burnsmellen
Other Employees Tagged: Frank DaSilva
August 09, 2025
I’d always like the price to be less expensive…. but, I believe the services was fair and efficient. And the people were courteous and helpful. but, I believe the services was fair and efficient. And the people were courteous and helpful. More
by ddhaggerty19
Other Employees Tagged: Frank DaSilva
August 05, 2025
They were able to find a state incentive that meant I didn’t need to pay for any of my repair. Very grateful! didn’t need to pay for any of my repair. Very grateful! More
by WE2274
Other Employees Tagged: Frank DaSilva
July 29, 2025
Great service and advisor lived the repair video excellent hob with detail on car happy customer excellent hob with detail on car happy customer More
by jmgwill
Other Employees Tagged: Frank DaSilva
July 18, 2025
They were great. they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful More
by linda.bellofatto26
Other Employees Tagged: Frank DaSilva , Person who answers the phone
July 07, 2025
I've been a client of the service department at Colonial VW of Medford for 20 years. They cared for my 2002 Passat until I replaced it with a 2020 Tiguan. And I chose to buy a VW in 2020 because I wanted to VW of Medford for 20 years. They cared for my 2002 Passat until I replaced it with a 2020 Tiguan. And I chose to buy a VW in 2020 because I wanted to continue working with Colonial VW of Medford. I can't say anything about Frank, specifically, I don't think I've ever met him, but by and large the staff are competent, efficient, courteous and as far as I can tell honest. More
by CATHERINEMCKENNA
Other Employees Tagged: Worked with Rusty Hogan for years, also Tom who has now retired.
July 02, 2025
Excellent customer service. The only complaint I would make is the pricing of the tires that were replaced during my last servicing. Because of the high price I dont inten The only complaint I would make is the pricing of the tires that were replaced during my last servicing. Because of the high price I dont intend to return to Colonial VW in Medford, MA More
by RonThomann
Other Employees Tagged: Frank DaSilva
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