Great service as usual. People are fantastic at this
dealership and a pleasure to do business with!! This is our 5th VW and have recommended family and friends who haven't been disappointed buying fro
dealership and a pleasure to do business with!! This is our 5th VW and have recommended family and friends who haven't been disappointed buying from Colonial
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by PAS803
Verified Customer
Verified Customer
Jul 22, 2021 -
Colonial Volkswagen of Medford responded
Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We appreciate you being a loyal customer of ours. We're glad we were able to help, and we hope to see you again!
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
Great. .nice people 👍 excelente work. Reason. For
Great.
.nice people 👍 excelente work. Reason. For visit a recol. In the car. ..I well. Recommend. 100 % . I lovet. My. Car. I well. See y
Great.
.nice people 👍 excelente work. Reason. For visit a recol. In the car. ..I well. Recommend. 100 % . I lovet. My. Car. I well. See you soon for my next service
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by carcamo42
Verified Customer
Verified Customer
Jul 20, 2021 -
Colonial Volkswagen of Medford responded
Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
really helpful in the service department. made it very
easy to pick up my car after hours which I really appreciated. helpful in determining what services to perform when.
easy to pick up my car after hours which I really appreciated. helpful in determining what services to perform when.
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by EAGB
Verified Customer
Verified Customer
Jul 19, 2021 -
Colonial Volkswagen of Medford responded
Thank you for your very kind review. Frank and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
Incredibly professional. Brought my car by for its 10k
service while on a cross country road trip. In and out in 30 minutes. I work for a VW dealership back home, and even I was impressed. Good work guys!
service while on a cross country road trip. In and out in 30 minutes. I work for a VW dealership back home, and even I was impressed. Good work guys!!
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by Charles Morse
Verified Customer
Verified Customer
Jul 15, 2021 -
Colonial Volkswagen of Medford responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them.
We appreciate you taking the time to leave us a five-star rating.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
Dan Swartz was fantastic! Super helpful and informative.
He made the experience great, from the phone call beforehand to when he handed me my keys after everything was finished.
He made the experience great, from the phone call beforehand to when he handed me my keys after everything was finished.
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by JANESLADE
Verified Customer
Verified Customer
Other Employees Tagged:
Dan Swartz
Jul 14, 2021 -
Colonial Volkswagen of Medford responded
Thank you so much, Jane, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Dan to be a positive one at Colonial Volkswagen of Medford. Please don't hesitate to reach out if you need anything else.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
Very profession, great people in the service department.
Great guy others were also willing to help, great job as usual from everyone there. Dedicated, great.
Great guy others were also willing to help, great job as usual from everyone there. Dedicated, great.
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by DAVIDJDOMINGUEZ
Verified Customer
Verified Customer
Jul 14, 2021 -
Colonial Volkswagen of Medford responded
David, Thank you! Frank and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
It was a simple service and Colonial service people were
courteous, efficient and did fine.
More annoying to me is Colonial surveys. I seem to receive 2-3 requests each time I bring my car in and it is t
courteous, efficient and did fine.
More annoying to me is Colonial surveys. I seem to receive 2-3 requests each time I bring my car in and it is too many.
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by MMOSHER1
Verified Customer
Verified Customer
Jul 01, 2021 -
Colonial Volkswagen of Medford responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come!
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
Professional, courteous, and helpful staff. Clean
service center. Offered to take care and have state inspection performed.
service center. Offered to take care and have state inspection performed.
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by KEVINWULFF
Verified Customer
Verified Customer
Jun 29, 2021 -
Colonial Volkswagen of Medford responded
Thank you for choosing Colonial Volkswagen of Medford, Kevin--your feedback and rating mean a lot to us! We're glad we were able to help, and we hope to see you again!
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
They did not change light bulb we needed the day we
brought it and had to bring it back and have them actually change it.
brought it and had to bring it back and have them actually change it.
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by SRBLANCO
Verified Customer
Verified Customer
Jun 29, 2021 -
Colonial Volkswagen of Medford responded
Thank you for your review! We apologize for not changing your light bulb the first time around and appreciate you giving us another chance to make things right. We truly value your business and look forward to helping you with any future vehicle needs!
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
This is always a great place to have my car serviced.
Factory trained techs, OEM parts, all work supervised by the shop foreman for QC purposes. It never disappoints. For those of us out there, who prefe
Factory trained techs, OEM parts, all work supervised by the shop foreman for QC purposes. It never disappoints. For those of us out there, who prefer highly trained techs, the right equipment to service our cars accordingly and don't mind paying for that level of high quality service, this is the place to come. I work near another VW dealer that will go nameless. I go out of my way to have my Golf TDI serviced here for all of the above reasons.
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by JimC
Verified Customer
Verified Customer
Other Employees Tagged:
Dan Schwartz
Jun 28, 2021 -
Colonial Volkswagen of Medford responded
Jim, Thank you for your business and this review. We're happy to hear Frank, Dan and our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com