Frank DiCostanzo | Page 2
Service Manager
Colonial Volkswagen of Medford
340 Mystic Avenue
Medford, MA 02155
526 Reviews
Write a Review526 Reviews of Frank DiCostanzo
August 11, 2026
Professional, courteous, great communication, and very helpful. I enjoyed my experience and will return when my car needs future servicing. helpful. I enjoyed my experience and will return when my car needs future servicing. More
Other Employees Tagged: Frank DaSilva
August 06, 2026
I had a great experience during my recent service visit. Sean was awesome to work with—attentive, professional, and clear throughout the process. Everything was handled quickly and smoothly. Highly recommen Sean was awesome to work with—attentive, professional, and clear throughout the process. Everything was handled quickly and smoothly. Highly recommend working with Sean and the service team here! More
Other Employees Tagged: Frank DaSilva
August 06, 2026
I needed a tire repaired quickly and they were able to accomodate me. Everything was completed quickly and pricing was great..! accomodate me. Everything was completed quickly and pricing was great..! More
Other Employees Tagged: Frank DaSilva , Daniel
August 05, 2026
Service is prompt and the team professional and helpful. I do come back because of the service and kindness I do come back because of the service and kindness More
Other Employees Tagged: Frank DaSilva
August 05, 2026
A huge thank you to Service Manager Frank DiCostanzo! Frank was outstanding — he listened carefully to my concerns, explained everything clearly without any pressure, and made sure the work was completed Frank was outstanding — he listened carefully to my concerns, explained everything clearly without any pressure, and made sure the work was completed correctly and on time. His expertise and genuine care for customers really stood out. Thanks to Frank and the service team, my car is running perfectly again. More
Other Employees Tagged: Frank DaSilva
August 04, 2026
Everyone here is friendly, the office is clean, they send videos of what they're doing in the car, the work is done quickly and transparently, I've never been upsold on anything, and the prices are pretty go videos of what they're doing in the car, the work is done quickly and transparently, I've never been upsold on anything, and the prices are pretty good given the quality of service and the speed. All of the components are going to be branded and so cost a little more, and their labor rate has to account for the overhead of having a team of customer service folks in the office in addition to mechanics in the shop, but I think their rates are fair and I'm happy to pay them for the level of service that they provide. More
Other Employees Tagged: Frank DaSilva
July 31, 2026
As always the service was excellent. I was treated well and provided with a ride back to my home. I was treated well and provided with a ride back to my home. More
Other Employees Tagged: Frank DaSilva
July 30, 2026
Frank is awesome! The reason why I come to this location is because of the surface I get from him. The reason why I come to this location is because of the surface I get from him. More
Other Employees Tagged: Frank DaSilva
July 22, 2026
The staff at Colonial Medford are always professional and courteous. They continue to treat me with kindness and compassion each time courteous. They continue to treat me with kindness and compassion each time More
Other Employees Tagged: Frank DaSilva , Jeff (Service Department)
July 22, 2026
Convenient, personable, honest, informative, appreciative and absolutely worthy of your consideration. They have a great selection of stock to view. Finance options are plentiful and reasonable with none of and absolutely worthy of your consideration. They have a great selection of stock to view. Finance options are plentiful and reasonable with none of the sleazy underhanded dealings I've experienced in the past. The service writers and technicians are working to get you back to your car with honest service, inspection, repairs and outlooks. Nothing to hide seems to be a culture here. More
Other Employees Tagged: Steven Tkaczyk, John Mancini, Eric Sanders, Frank DaSilva , Stephanie Trevisone
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