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Frank Fernandez

Overview Reviews (115)

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Frank Fernandez

Frank Fernandez | Page 10

Sales

Audi Fort Lauderdale

1200 N Federal Hwy
Fort Lauderdale, FL 33304

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4.9

115 Reviews

Overview Reviews (115)

4.9

115 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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115 Reviews of Frank Fernandez

January 28, 2022

Dealership Rating

Employee Rating

The dealership was clean, well kept with assistance ready to assist. I was shared knowledge and was informed of what I wanted and when or if it's in. to assist. I was shared knowledge and was informed of what I wanted and when or if it's in. More

by LADONNALADY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steven Catalo

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Jan 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had. great experience with our sales department.

January 28, 2022

Dealership Rating

Employee Rating

From the moment we arrived and picked the car, they took care of us really well. care of us really well. More

by CSALMEIDA1108

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Phillips

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Jan 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the great feedback! We are happy to hear that you picked the car you loved! Congratulations on your new luxury vehicle!

January 27, 2022

Dealership Rating

Employee Rating

No attention to detail. Maybe bc I bought a used bmw vs on e of theirs. But across the board from finance to sales…not good on e of theirs. But across the board from finance to sales…not good More

by DAVEMDONOVAN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: James Phillips

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Jan 28, 2022 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We are normally known for our exceptional service, and we regret that you had a less-then-ideal-experience at our dealership. If you would like to discuss this further, please contact us at (954) 545-4650. Have a great day!

January 11, 2022

Dealership Rating

Employee Rating

Dealt and bought an e-tron recently and I am very happy with everything they offered me. Frank, my salesman, was very kind and knowledgeable of the vehicle and so was James, their financial manager, was a with everything they offered me. Frank, my salesman, was very kind and knowledgeable of the vehicle and so was James, their financial manager, was also very nice and helpful! Thank you all!! More

by Zagorusa

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Phillips

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Jan 12, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are incredibly happy to hear that you had a great experience working with Frank and James, and we would like to congratulate you on your new luxury vehicle!

December 17, 2021

Dealership Rating

Employee Rating

Great and fast service. The staff is very effective and profesional. I am very satisfied with the service. profesional. I am very satisfied with the service. More

by deniseny2111

Verified Customer

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 20, 2021 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear of your satisfaction, and can't wait to work with you again in the future!

December 02, 2021

Dealership Rating

Employee Rating

Fast and friendly service! Also very honest! I highly recommend this Audi service center! They will not let you forget your appointment! recommend this Audi service center! They will not let you forget your appointment! More

by jtyrcha

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 06, 2021 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had a great experience with our service department!

November 21, 2021

Dealership Rating

Employee Rating

Great dealership and staff. Frank Fernandez made it a great experience for me and my family Great salesman! great experience for me and my family Great salesman! More

by Jordan.jon

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 22, 2021 -

Audi Fort Lauderdale responded

Hi Jordan, thank you for the incredible review! We are happy Frank was able to assist you in the best way possible, and hope you enjoy your new vehicle!

October 16, 2021

Dealership Rating

Employee Rating

Great experience! Steve and Frank were extremely easy to work with and the process of ordering and buying a car was seamless. work with and the process of ordering and buying a car was seamless. More

by Tsl07c

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Kincaid , Maurice

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Oct 19, 2021 -

Audi Fort Lauderdale responded

Thanks for the great feedback! We're glad to hear you had a great experience working with Steve and Frank! Enjoy your new luxury vehicle!

September 17, 2021

Dealership Rating

Employee Rating

Amazing services and the Carwash team do an amazing job. I can trust my vehicle always to them without any problem!. Keep the good work I can trust my vehicle always to them without any problem!. Keep the good work More

by Loray Perez

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Phillips, Abbas Masri, Marcela Villacres , Michele Mattia (demko parking)

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Sep 20, 2021 -

Audi Fort Lauderdale responded

Thanks for the great feedback, Loray! We're glad to hear you had a great experience and we look forward to seeing you back at the dealership!

August 02, 2021

Dealership Rating

Employee Rating

This was by far the easiest purchase I’ve ever done! I had an amazing experience at the Fort Lauderdale Audi dealership. Steven was kind, quick, friendly and managed to find exactly what I was looking for had an amazing experience at the Fort Lauderdale Audi dealership. Steven was kind, quick, friendly and managed to find exactly what I was looking for. I will definitely recommend Steven to anyone in South Florida looking to buy an Audi! More

by Erika C

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Kincaid , Maurice Mohammed

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Aug 03, 2021 -

Audi Fort Lauderdale responded

Thank you for the awesome review, Erika! We're so glad to hear you had an amazing car buying experience while working with Steve and the rest of the Audi Fort Lauderdale team. We appreciate you and hope you enjoy your new Audi!