Frank Fernandez
Frank Fernandez at Audi Fort Lauderdale

Frank Fernandez | Page 4

Sales

Audi Fort Lauderdale

1200 N Federal Hwy
Fort Lauderdale, FL 33304

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Frank Fernandez

November 20, 2023

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Employee Rating

Easy and excellent service. Everything was accomplished in one day .all of my questions were answered easily. More

by SIMONSHOOSTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Phillips

Nov 20, 2023

Audi Fort Lauderdale responded

Thank you for this kind feedback, Simon!

November 19, 2023

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The best personalized, friendly and smooth service ever. Great customer service with detailed and quick responses More

by LOUISVUITTON65
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Recommend Dealer
Yes

Other Employees Tagged: James Phillips

Nov 20, 2023

Audi Fort Lauderdale responded

Thank you for this five-star review, Louis!

November 02, 2023

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Steve, is an amazing salesperson and he is super professional! Thank you so much the experience in purchasing my car! More

by LRLR26
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Trade-in Experience
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Recommend Dealer
Yes
Nov 03, 2023

Audi Fort Lauderdale responded

Thank you for this pleasant feedback, L!

October 27, 2023

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I had a great experience dealing with Audi Fort Lauderdale. I purchased a new SQ7 last Friday. Frank Fernandez is a knowledgeable salesman. He listened to my needs and delivered on every aspect of More

by vario7000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Kincaid, Maurice Mohammed

Oct 30, 2023

Audi Fort Lauderdale responded

We appreciate your wonderful review, Vario!

October 07, 2023

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Employee Rating

This was my 4th Audi with Audi of Ft. Lauderdale. Frank Fernandez is the best! He has a world of patience, he is kind and never pressured me once in my decision process. He answered all o More

by JAROD Titleman
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kincaid, Maurice Mohammed

Oct 09, 2023

Audi Fort Lauderdale responded

We appreciate your generous feedback, Jarod!

August 27, 2023

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Today I bought my first Audi at this dealership. This is not our first Audi (4th) and this is not the first car I have bought. BUT this was the BEST car buying experience we have ever had! By far!!! More

by Enrico
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Kincaid, Maurice Mohammed , Richard Humphrey

Aug 28, 2023

Audi Fort Lauderdale responded

We appreciate your five-star feedback, Enrico! We are glad you had a pleasant experience with us!

July 16, 2023

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Satisfaction guarantee everytime I bring my car for service at Audi Fort Lauderdale. My service adviser Anna is the best in the business. I highly recommend her. More

by cirilogil13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Phillips, Steve Kincaid, Abbas Masri, Eric Hider, Marcela Villacres , Daniel Mains, ANNA my service adviser she is THE BEST EVER

Jul 17, 2023

Audi Fort Lauderdale responded

Thank you for this wonderful review, Ciril!

Jul 17, 2023

cirilogil13 responded

It’s my pleasure

July 06, 2023

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had a great buying experience, all staff very helpful and accomodating, facility very clean and nice, great inventory on hand, highly recommend this dealership. More

by MSANCHEZ22
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Recommend Dealer
Yes

Other Employees Tagged: James Phillips, Steve Kincaid, Abbas Masri, Eric Hider, Bret Macy , Steven Catalo, Aryeh Fox, Erika Gashi, Steven Hughes

Jul 07, 2023

Audi Fort Lauderdale responded

Thank you for this glowing review, M!

May 31, 2023

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Very clean and organized. Staff is well educated on the vehicles and extremely efficient. I was in and out of there in no time. More

by REBECCA.NERYS
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mo

Jun 01, 2023

Audi Fort Lauderdale responded

Thank you for this kind review, Rebecca!

May 29, 2023

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Employee Rating

Avoid this dealership at all costs. They are absolute snakes. I was withholding my review for nearly two months, giving Frank (sales rep) and Aryeh (general manager) every possibility t More

by R8Comp
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Aryeh Fox

Jun 16, 2023

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. Improving our customer satisfaction is an ongoing process. We always prioritize our customer experience, listen to their feedback, and continuously seek ways to enhance our services. Audi Fort Lauderdale wants to build stronger relationships and loyalty with our customers. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

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