Frank Gargano

Dealer stands by vehicles they sell and if there is an issue the owner is very responsive. issue the owner is very responsive. More

by Lcriscuolo Verified Customer Verified Customer

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They went above and beyond the call of duty. Friendly courteous and efficient staff Yay Friendly courteous and efficient staff Yay More

by KHADREN Verified Customer Verified Customer

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Salesmen are easy to communicate with and friendly. They are interested in helping buyers meet their needs and expectations They are interested in helping buyers meet their needs and expectations More

by FELTON1218 Verified Customer Verified Customer

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Absolutely terrific experience. This place appears to be very busy at times, but they move people in and out very quickly. Jason Meyer is an excellent service representative. I ha This place appears to be very busy at times, but they move people in and out very quickly. Jason Meyer is an excellent service representative. I had some warranty work done on my vehicle, and he was able to get it taken care of in a very short period of time. Terrific. More

by GREGGUERRA Verified Customer Verified Customer

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I’ve had a very frustrating experience with the service department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was s department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was still charged for repairs that I never authorized. To make matters worse, these repairs did absolutely nothing to fix the original problem. Even more concerning, they attempted to charge me for a repair that was supposed to be covered under warranty — which is not only unethical but also illegal. When I questioned the charges, I received vague responses and no real explanation. I ultimately had to file an official complaint with the Department of Motor Vehicles just to get a refund for the unauthorized charges. I was told by the DMV agent he would be investigating my complaint and fining Executive Jeep for their unethical practices. This entire experience was a complete waste of time and money. There was a total lack of transparency, accountability, and basic customer service. Based on my experience, I strongly recommend avoiding the Executive Jeep service department. More

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Great service at the dealer. No problem after I pick up my car at the dealer No problem after I pick up my car at the dealer More

by CORIANO_RAMON Verified Customer Verified Customer

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At first they pay attention, but then they become completely indifferent. No answers, long delays. completely indifferent. No answers, long delays. More

by Clarice/janette Verified Customer Verified Customer

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This dealership welcomes the customer in the front door , and treats them with total respect!! I bought several new cars , this was my first time going to executive Jeep , And i will not go to any other de and treats them with total respect!! I bought several new cars , this was my first time going to executive Jeep , And i will not go to any other dealership again !! sincerely, William Tommesselli More

by BILLTHOMAS492 Verified Customer Verified Customer

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They were very kind and professional and prompt in the assessment and keeping me informed about what was going on. assessment and keeping me informed about what was going on. More

by gsrohleder Verified Customer Verified Customer

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Executive Jeep completed an excellent service to my vehicle and I would recommend this dealership service department. vehicle and I would recommend this dealership service department. More

by kimberlyss Verified Customer Verified Customer

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