Frank Gargano
Frank Gargano at Executive Jeep

Frank Gargano | Page 2

Certified Service Manager

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.2
65 Reviews

Dealership Experience

23 yrs, 5 mos

4.2

65 Reviews

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65 Reviews of Frank Gargano

October 02, 2024

Dealership Rating
Employee Rating

Always professional and goes above and beyond especially during challenging times like your systems being compromised. We can only learn hopefully do all that we can., More

by janiepinho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Bonet , Tyler J. Leopizzo, Marissa Williams

Oct 03, 2024

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

September 12, 2024

Dealership Rating
Employee Rating

The service I got there was excellent. All my questions were answered and kept me informed on what was going to happen. More

by jaybird222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet

Sep 13, 2024

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 07, 2024

Dealership Rating
Employee Rating

This dealership is very clean and everyone is nice and were not pushy at all. Very respectful of my time. More

by KRISTENBART
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Orsini , Donoven Calo, Kevin Reyes

Sep 08, 2024

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

September 03, 2024

Dealership Rating
Employee Rating

This was the worst customer service I've ever had. This dealership messed up my oil change, to the point where smoke was billowing out of the hood while driving home. When I brought the car back, I wa More

by kswen91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Meyer

Sep 03, 2024

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Sep 03, 2024

kswen91 responded

You can call or e-mail me.

August 31, 2024

Dealership Rating
Employee Rating

Always a great experience and super friendly staff. If you're looking for a new or used vehicle I strong recommend Executive Jeep. More

by houle520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Bonet , Tyler J. Leopizzo, Marissa Williams

Sep 01, 2024

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

August 26, 2024

Dealership Rating
Employee Rating

This dealership is number 1. I cannot tell you how informative the staff is. Keep up the good work. More

by RC663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Bonet , Gary Grote, Tyler J. Leopizzo

Aug 26, 2024

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 23, 2024

Dealership Rating
Employee Rating

They are always responsive, available and willing to help with anything I need for my car. More

by MREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet, Arianna Rivera, Matt Moody , Donoven Calo, Reinaldo Figuerora

Aug 24, 2024

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2024

Dealership Rating
Employee Rating

Gary is wonderful professional he's professional courteous Karen thoughtful Gary help me out very much I appreciate this man thank you Gary thank you Gary thank you More

by plunkettvesmire11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Bonet , Gary Grote, Tyler J. Leopizzo

Aug 24, 2024

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gary and our team, and we look forward to working with you again.

August 16, 2024

Dealership Rating
Employee Rating

I received great customer service that provided amazing detail on what actions to take and with recommendations on what options I had. More

by Chris Glifort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Bonet , Gary Grote, Tyler J. Leopizzo

Aug 16, 2024

Executive Jeep responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback!

August 06, 2024

Dealership Rating
Employee Rating

Predatory pricing, charged for 5 hours of work when repair took 2.5 hours. Picked up car Friday on day 3 of having my car Monday evening leaving work my car completely dies , which is the originally is More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 10, 2024

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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