Frank Gargano | Page 2
Certified Service Manager
Executive Jeep
900 Universal Dr N
North Haven, CT 06473
Dealership Experience
23 yrs, 5 mos
65 Reviews
Write a Review65 Reviews of Frank Gargano
October 02, 2024
Always professional and goes above and beyond especially during challenging times like your systems being compromised. We can only learn hopefully do all that we can., during challenging times like your systems being compromised. We can only learn hopefully do all that we can., More
Other Employees Tagged: Jason Meyer, Alberto Bonet , Tyler J. Leopizzo, Marissa Williams
September 12, 2024
The service I got there was excellent. All my questions were answered and kept me informed on what was going to happen. All my questions were answered and kept me informed on what was going to happen. More
Other Employees Tagged: Alberto Bonet
September 07, 2024
This dealership is very clean and everyone is nice and were not pushy at all. Very respectful of my time. were not pushy at all. Very respectful of my time. More
Other Employees Tagged: Scott Orsini , Donoven Calo, Kevin Reyes
September 03, 2024
This was the worst customer service I've ever had. This dealership messed up my oil change, to the point where smoke was billowing out of the hood while driving home. When I brought the car back, I wa This dealership messed up my oil change, to the point where smoke was billowing out of the hood while driving home. When I brought the car back, I was made to wait over 2 hours for them to clean all the spilled oil from under the hood. When I spoke with a manager, he was rude and condescending. The manager made it clear he did NOT care. I will never go back here again! More
Other Employees Tagged: Jason Meyer
August 31, 2024
Always a great experience and super friendly staff. If you're looking for a new or used vehicle I strong recommend Executive Jeep. If you're looking for a new or used vehicle I strong recommend Executive Jeep. More
Other Employees Tagged: Jason Meyer, Alberto Bonet , Tyler J. Leopizzo, Marissa Williams
August 26, 2024
This dealership is number 1. I cannot tell you how informative the staff is. Keep up the good work. I cannot tell you how informative the staff is. Keep up the good work. More
Other Employees Tagged: Jason Meyer, Alberto Bonet , Gary Grote, Tyler J. Leopizzo
August 23, 2024
They are always responsive, available and willing to help with anything I need for my car. with anything I need for my car. More
Other Employees Tagged: Alberto Bonet, Arianna Rivera, Matt Moody , Donoven Calo, Reinaldo Figuerora
August 23, 2024
Gary is wonderful professional he's professional courteous Karen thoughtful Gary help me out very much I appreciate this man thank you Gary thank you Gary thank you courteous Karen thoughtful Gary help me out very much I appreciate this man thank you Gary thank you Gary thank you More
Other Employees Tagged: Jason Meyer, Alberto Bonet , Gary Grote, Tyler J. Leopizzo
August 16, 2024
I received great customer service that provided amazing detail on what actions to take and with recommendations on what options I had. detail on what actions to take and with recommendations on what options I had. More
Other Employees Tagged: Jason Meyer, Alberto Bonet , Gary Grote, Tyler J. Leopizzo
August 06, 2024
Predatory pricing, charged for 5 hours of work when repair took 2.5 hours. Picked up car Friday on day 3 of having my car Monday evening leaving work my car completely dies , which is the originally is repair took 2.5 hours. Picked up car Friday on day 3 of having my car Monday evening leaving work my car completely dies , which is the originally issue I was having with my car and brought in to get resolved. Towed it back to the service center, and they tried to charge me over $300 to run 2 hour diagnostic, when the first diagnostic that was ran, it was confirmed that replacing my ac compressor would resolve the issue of my car dying and my positive fuse terminal burning. I asked specifically to clarify if that issue was electrical and I was told no. They Refuse to take responsibility for wrong diagnostic. More

