Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 16

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

Write a Review

190 Reviews of Frank Guerra

August 19, 2019

Dealership Rating
Employee Rating

Honest people here at Darcy Have been to this dealership many times now with my car and my wife's car too. Always treated well and no nonsense. Good old fashioned service at D'Ar More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 19, 2019

Dealership Rating
Employee Rating

Great! Took wonderful care of our car, especially telling us we needed new brakes. Also emailing us when the car was ready for us to pick up. More

by Car Works
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mirabella

August 19, 2019

Dealership Rating
Employee Rating

Service department second to none The D’Arcy motors Service department second to none. Frank was able to get me an appointment. My car was serviced in a timely manner. Thank you Frank More

by Dave Goody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 17, 2019

Dealership Rating
Employee Rating

Premier Dealer I'm biased when dealing with D'Arcy motors. It's not a dealership it's really family. Despite who is working there at the time the theme has been cust More

by Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kociuba, Mike Budzinski, Leroy Parks, John Wagner, John Mesich, Jayson Mirabella , Mike Campobasso, John Flynn, Zach Segreti, Manager John

August 11, 2019

Dealership Rating
Employee Rating

Best experience I could ever have! This was my first time buying a brand new car and they made sure I was educated and helped me find the best car for my needs. I’m recommending everyon More

by stephaniefraanco08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Gomez , Mike Campobasso, Zach Segreti

July 03, 2019

Dealership Rating
Employee Rating

Best Car Dealship ever. From the time you walk in, the sales people and manager are top notch. You can't beat the service department for attentive and competent service. Shop More

by BigB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 26, 2019

Dealership Rating
Employee Rating

Recall, routine maintenance Everyone was very friendly. The problems with lights and such were fixed within 2 mins!! He found a loose fuse. They then did the computer update and More

by Mustangmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 07, 2019

Dealership Rating
Employee Rating

2015 Hyundai Santa Fe Service Your rep Feank was easy to work with. Updates on my vehicle were given and the end result was a car that drives like new again. Keep up the great wor More

by TFRANCISBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2019

D'Arcy Hyundai responded

Thank you so much for using our service department and for giving us your business. We are always happy to help you and serve your vehicle needs. If there is absolutely anything more that we can do for you now or later in the future, please let us know. D'Arcy Hyundai

June 05, 2019

Dealership Rating
Employee Rating

There was no communication had no idea when my car was ready There was no communication about the service of my car. As I waited in the customer area was not informed that my car was ready. I had to go and ask a More

by sisterjohnson77
Customer Service
Friendliness
Recommend Dealer
No
Jun 07, 2019

D'Arcy Hyundai responded

Sister Johnson, Thank you for your feedback, we will be bringing this up to our service manager John Wagner as your time is valuable. Thank you for using our service department and for your business. We hope to get to the bottom of this. D'Arcy Hyundai

June 02, 2019

Dealership Rating
Employee Rating

Best service department ever. This is the best service department I've ever been to. One of reasons I will not go to any other car dealership is this service department. More

by BRUCEGH1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2019

D'Arcy Hyundai responded

Thank you so much for your feedback as it is important to us as well as our online community. Your vehicle needs are important to us and we do our very best to ensure they are taken care of. Thank you for your business. D'Arcy Hyundai

...
16
...

Dealership Inventory (397 Vehicles)

used 2025 Hyundai Tucson car, priced at $30,000
2025 Hyundai Tucson
used
Ecotronic Gray exterior
Unknown
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $33,405
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
All-wheel Drive
used 2023 Hyundai IONIQ 5 car, priced at $25,500
2023 Hyundai IONIQ 5
used
Abyss Black exterior
Automatic
All-wheel Drive
used 2018 Chrysler Pacifica car, priced at $15,900
2018 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Elantra car, priced at $24,331
2026 Hyundai Elantra
new
Abyss Black exterior
Automatic
Front-wheel Drive
new 2026 Hyundai SANTA CRUZ car, priced at $35,630
2026 Hyundai SANTA CRUZ
new
Atlas White exterior
Automatic
All-wheel Drive