Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 2

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

Write a Review

190 Reviews of Frank Guerra

April 11, 2023

Dealership Rating
Employee Rating

Great, knowledgeable, people in service. I'll be back for all service needs. Sorry I didn't try D'Arcy sooner! More

by dan.fogarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 13, 2023

D'Arcy Hyundai responded

Thank you for taking the time to stop into our service department and allowing us the pleasure of working with you. Your vehicle needs are important to us, and we do our best to ensure everything went as well as expected. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 04, 2023

Dealership Rating
Employee Rating

This dealership is hands down the best I've ever worked with. They care about your needs and do whatever it takes to get your issue resolved. All with a smile on their face!!! More

by eolsen523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wagner

Report | Print
Apr 03, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy experience with our online community. We are glad you had a great service visit with Frank and John Wagner. They truly have your best interest at hand and do their best to ensure your visit is a good one. Thank you for your business. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 21, 2023

Dealership Rating
Employee Rating

Very courteous employees. Recall service was completed in within the estimated time I was given on arrival for appointment More

by BARBW0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 27, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We are always happy to help and ensure that your visit is not only quick and efficient but also pleasant. We're glad you enjoyed your visit Frank, he's very nice and knowledgeable. If there is anything more that we can do to better assist you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 10, 2023

Dealership Rating
Employee Rating

Awesome they kept me informed the whole time and even washed my vehicle it was a nice touch More

by william_sheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 16, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your vehicle shopping experience with our online community. We appreciate you using our service department and allowing us the privilege of helping you keep your vehicle up to date. Thank you for your business. If there is anything more that we can do, please don't hesitate to inform us. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 21, 2023

Dealership Rating
Employee Rating

Not impressed with dealership (partly my fault) but service department is good, just takes too long to schedule an appointment More

by pssrnbest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don't know who serviced my car....

Report | Print
Jan 23, 2023

D'Arcy Hyundai responded

Thank you for your feedback as it is always appreciated. We'd like to further discuss your visit regarding your impression. When you have a moment, please give me a call at 815.409.4905. Thanks again. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

January 15, 2023

Dealership Rating
Employee Rating

This dealership is clearly concerned with customers service and satisfaction. From the time I came in to the time I left was great More

by bobbliese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp

Report | Print
Jan 18, 2023

D'Arcy Hyundai responded

Thank you for taking the time to stop by and allowing us to work on your vehicle needs. We appreciate your feedback and business and are happy you were able to experience the D'Arcy Difference. If there is anything more that we can do, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 13, 2023

Dealership Rating
Employee Rating

Great people to work with from the sales department to finance and great service department. More

by mas6919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leroy Parks, John Miniuk , Scott Fitzgibbon, Francisco Medina

Report | Print
Jan 18, 2023

D'Arcy Hyundai responded

Thank you for taking the time to stop into the dealership and allowing us the pleasure of working with you. We are glad everything went as well as expected, if not better than expected. We do our best to ensure you are taken care of from the moment you walk in, until your vehicle needs are met. We thank you for business and your feedback. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 06, 2023

Dealership Rating
Employee Rating

I arrived at my appointment time and was taken right in. I asked to be called when my car was ready and I received a call a couple hours later that my car was ready. I returned back and picked up my car. A More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 07, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai experience. We are glad everything went as smooth as possible while allowing us to serve you and your vehicle needs. If there should be anything more that we can do for you, please don't hesitate to let us know. We look forward to seeing you in the future. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

December 31, 2022

Dealership Rating
Employee Rating

I was off of work this Holiday week, so didn't schedule it, but dropped my car off and asked if they could fit it in to do the needed maintenance (left it for a day). Though busy, they were able to work it More

by K2BROOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wagner

Report | Print
Jan 04, 2023

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. We appreciate your patience and working with our schedules. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

December 02, 2022

Dealership Rating
Employee Rating

Parts man and service man were both courteous and professional. No issues to report. Coffee was excellent. More

by Leskern
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Mesich, Dominick Skirp

Report | Print
Jan 04, 2023

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

1
2
3
...
19

Dealership Inventory (397 Vehicles)

used 2025 Hyundai Tucson car, priced at $30,000
2025 Hyundai Tucson
used
Ecotronic Gray exterior
Unknown
All-wheel Drive
$30,000
View Details
new 2026 Hyundai Tucson car, priced at $33,405
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
All-wheel Drive
$33,405
View Details
used 2023 Hyundai IONIQ 5 car, priced at $25,500
2023 Hyundai IONIQ 5
used
Abyss Black exterior
Automatic
All-wheel Drive
$25,500
View Details
used 2018 Chrysler Pacifica car, priced at $15,900
2018 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
$15,900
View Details
new 2026 Hyundai Elantra car, priced at $24,331
2026 Hyundai Elantra
new
Abyss Black exterior
Automatic
Front-wheel Drive
$24,331
View Details
new 2026 Hyundai SANTA CRUZ car, priced at $35,630
2026 Hyundai SANTA CRUZ
new
Atlas White exterior
Automatic
All-wheel Drive
$35,630
View Details
View All Inventory