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Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 3

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
190 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

190 Reviews

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190 Reviews of Frank Guerra

November 18, 2022

Dealership Rating
Employee Rating

Service Representative, Frank, was very cordial and accommodating. I had an appointment to have my Sonata serviced but needed it completed expeditiously. Frank assured me that the work could be compl More

by dleasure54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 04, 2023

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

November 06, 2022

Dealership Rating
Employee Rating

Very friendly, clean. Professional. Customer Sevice is quick and nice. Service area is well maintained and appears to be well organized and very efficient. More

by rlacl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp

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Jan 04, 2023

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 21, 2022

Dealership Rating
Employee Rating

Very friendly and nice waiting area with drinks, comfortable chairs, clean restrooms and area too More

by Bobkat71610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 01, 2022

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 03, 2022

Dealership Rating
Employee Rating

Professional and courteous service. Had my car ready for me in record time. I would recommend D'arcy Hyundai to everyone. More

by sandy.80jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 03, 2022

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 26, 2022

Dealership Rating
Employee Rating

Service, as always, was prompt and courteous. Everyone at D'Arcy is pleasant and I would highly recommend this dealership. More

by HAMILTONHDC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 03, 2022

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 26, 2022

Dealership Rating
Employee Rating

The service was super fast and communication was awesome. This will be my new dealership for service and for when my family needs a new car. More

by LaurenVal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp , Wilfredo "Freddy" Bustamante

Report | Print
Oct 03, 2022

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 16, 2022

Dealership Rating
Employee Rating

I went to D'Arcy for service on my vehicle. Check-in was prompt and we waited a reasonable amount of time to complete the scheduled maintenance. More

by J
Quality Of Work
Recommend Dealer
Yes
Report | Print
Sep 19, 2022

D'Arcy Hyundai responded

Thank you for taking the time to stop in and use our service department. We truly appreciate your feedback, time, and business. We do our best to ensure your visit is quick yet efficient. We are always happy to help. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725- 5200

September 09, 2022

Dealership Rating
Employee Rating

Everyone at D'Arcy cooperated with me to fix my car. The service staff are top-notch. More

by wgluft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp , Wilfredo "Freddy" Bustamante

Report | Print
Sep 19, 2022

D'Arcy Hyundai responded

Thank you for using our service department and taking the time to rate us 5-Stars. We appreciate you sharing your feedback with our online community. If there is anything else that we can do to assist you, please let us know. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725- 5200

August 26, 2022

Dealership Rating
Employee Rating

Frank and his staff were very professional and knowledgeable! We appreciate the communication. We have always enjoyed our Santa Fe. More

by Katrad07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesich

Report | Print
Aug 30, 2022

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 25, 2022

Dealership Rating
Employee Rating

Excellent customer service,, concern for the customer. Dealership is clean & they offer Quality care The environment is friendly & Leroy Parks is an top notch sales person. I am looking to purchase my More

by andrewsgloria@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner

Report | Print
Aug 30, 2022

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

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