Frank Guevara

Made the process of buying a vehicle smooth and enjoyable. Very knowledgeable and friendly staff! enjoyable. Very knowledgeable and friendly staff! More

Report | Print

Very great customer service. Never had this type of experience from any other dealers other than Volkswagen in Evanston. 100/10 will spread the word of this place and their sales Never had this type of experience from any other dealers other than Volkswagen in Evanston. 100/10 will spread the word of this place and their salesman! Highly recommended More

Report | Print

Frank was absolutely amazing. He had so much patience and just had an overall positive attitude. He had so much patience and just had an overall positive attitude. More

Report | Print

Had great service! Frank and the team were awesome to work with, made purchasing my new 2025 Tiguan a smooth process, while providing incredible customer service! Highl Frank and the team were awesome to work with, made purchasing my new 2025 Tiguan a smooth process, while providing incredible customer service! Highly recommend Frank and City Volkswagen of Evanston if you’re in the search of a Volkswagen! More

Report | Print

As a woman with very little car experience, I walked in expecting your typical salesperson trying to force you to buy a car but Frank was the complete opposite! He was so honest and genuine the entire time expecting your typical salesperson trying to force you to buy a car but Frank was the complete opposite! He was so honest and genuine the entire time! He also had so much patience with all the questions I had. So if you are out there wanting a VW but you’re worried about your typical salesmen stigma COME HERE and ask for Frank!! I’m sure all the salespeople are equally as good but Frank was the person that helped me drive out with a new car. Thanks Frank :) More

Report | Print

My experience with City Volkswagen of Evanston was A+ from start to finish. Frank, my sales consultant, was gracious, professional and very chill. I never got the feeling that he was trying to “sell” m from start to finish. Frank, my sales consultant, was gracious, professional and very chill. I never got the feeling that he was trying to “sell” me on a particular car. He listened to me and helped me find what I was looking for. He and the sales manager, Marcus, went out of their way to accommodate me. For example, driving to their dealership in the city to bring me a car that had the upgraded 2026 sound system, so that I could listen and compare it to the 2025 version. When it came to agreeing to the price and finalizing the deal, it was very easy and actually a pleasant experience. I love my new GLI and I loved working with all the folks at City! I’ll definitely be back! More

Report | Print

I had an amazing experience at this dealership from start to finish. Frank was incredibly friendly, professional, and made the process super smooth. to finish. Frank was incredibly friendly, professional, and made the process super smooth. More

Report | Print

Frank was very helpful in my process of purchasing my Taos, he made the online purchase simple and easy to understand, and answered all my questions. I highly recommend Frank! Taos, he made the online purchase simple and easy to understand, and answered all my questions. I highly recommend Frank! More

Report | Print

Awesome. Satisfied. Great . Patient. Amazing. Kind. Accommodating. Approachable. Good Public relations. Reliable . Responsible . Smiling . Job Well Done Satisfied. Great . Patient. Amazing. Kind. Accommodating. Approachable. Good Public relations. Reliable . Responsible . Smiling . Job Well Done More

Report | Print

The dealership was great! Everyone was friendly and professional, and the entire process was quick and easy. I especially want to thank [Frank Guevara. who helped me with my 2 Everyone was friendly and professional, and the entire process was quick and easy. I especially want to thank [Frank Guevara. who helped me with my 2025 Volkswagen Atlas—he was a joy to work with and made the experience smooth from start to finish. Highly recommend this dealership to anyone looking for great service He was professional, friendly, and genuinely helpful every step of the way. He made the car-buying process smooth, stress-free, and enjoyable. I truly appreciate his great customer service and knowledge about the vehicle. Highly recommend asking for him if you’re in the market for a Volkswagen! More

Report | Print