Marcus Carnes
Marcus Carnes at City Volkswagen of Evanston
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Marcus Carnes

Sales Manager

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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4.9
89 Reviews
4.9

89 Reviews

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89 Reviews of Marcus Carnes

April 19, 2024

Dealership Rating
Employee Rating

I had a great experience here. Worked out some of the numbers prior to heading in with Marcus and then test drove and finished the deal with Mario. More

by KSis82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

Apr 21, 2024

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

April 12, 2024

Dealership Rating
Employee Rating

My experience with Ricky was great. He was extremely helpful with finding what I was looking for and there was no pressure which I appreciated. More

by Angela C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino , Alex Paszuowski

Apr 12, 2024

City Volkswagen of Evanston responded

Thank you so much for your wonderful review, Angela! We are thrilled that Ricky had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

March 27, 2024

Dealership Rating
Employee Rating

Above and beyond service without pressure. By far the best buying experience I’ve had at any dealership!!! More

by Raina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino, Erick Schneuker

March 18, 2024

Dealership Rating
Employee Rating

Gilbert assisted me with my purchase and it was a great experience with him. We laughed hard and made a great deal More

by Jalapeño
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah

March 07, 2024

Dealership Rating
Employee Rating

Great work by Julian, Marcus and Gilbert great deal and great help to help me get my car More

by dennisvsru
Recommend Dealer
Yes

February 08, 2024

Dealership Rating
Employee Rating

Ricky was very professional and personable. I thought he was up front and gave us a good sense of how the buying process would be for me and my family. More

by Maya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino

January 24, 2024

Dealership Rating
Employee Rating

We had such a wonderful experience at City Volkswagen of Evanston. From my first contact with Marcus on the phone to our kind salesman Narcis, we knew we were in good hands throughout the process. Jennifer More

by Daisy Faith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, JENNIFER STEWART

January 18, 2024

Dealership Rating
Employee Rating

The staff and service at this dealership is always pleasant, professional and offer great customer service! More

by Spring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, BORIS NIKOLOV

Jan 18, 2024

Spring responded

If you are shopping for a VW this is the dealer to go too!!!

December 31, 2023

Dealership Rating
Employee Rating

Drove from ways away for a used car. Spoke to Marcus before coming in, worked with Mario to finalize the deal. More

by Hada
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac, JENNIFER STEWART

December 23, 2023

Dealership Rating
Employee Rating

Ricky was the actual best. We came in with our 2 year old after a not so great experience at another dealership. Ricky had toy cars, snacks at the ready, a calm and kind dispos More

by StephK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino , The woman in finance was also legendary.

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