Frank Kern | Page 25

Customer service was excellent. Service team was professional and clean. Overall a very good experience Service team was professional and clean. Overall a very good experience More

by GUY.OUELLETTE Verified Customer Verified Customer

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Like that they take time hear you out and very prompted in doing there job. Your not sitting waiting all day and if it will take long they have a shuttle vehicle to pick you up or drop you off in doing there job. Your not sitting waiting all day and if it will take long they have a shuttle vehicle to pick you up or drop you off More

by Jaz625 Verified Customer Verified Customer

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They never told me that there was another problem with my airbags my light still on. I took a day off work and I thought it was going to fix that problem I would pay them for airbags my light still on. I took a day off work and I thought it was going to fix that problem I would pay them for More

by Cstevenson543 Verified Customer Verified Customer

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Scranton Motors is has high levels of quality and service. They always follow through with their word. service. They always follow through with their word. More

by mcgregor Verified Customer Verified Customer

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Extremely courteous and friendly and they had my truck fixed asap. I’m extremely happy with the service fixed asap. I’m extremely happy with the service More

by m.jenco Verified Customer Verified Customer

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David Baeza is an amazing salesman . We have purchased our last 2 vehicles thru David. Service is very good . Everyone very nice and overall dealership is great ! We have purchased our last 2 vehicles thru David. Service is very good . Everyone very nice and overall dealership is great ! More

by djohnson4656 Verified Customer Verified Customer

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Sales rep did not know about the website discounts; parts unavailable for scheduled repair; high prices; sales rep was nice; manager was not helpful unavailable for scheduled repair; high prices; sales rep was nice; manager was not helpful More

by robertosensei Verified Customer Verified Customer

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I was very pleased with the whole experience from drop off and pickup was extremely easy. Polite and professional staff off and pickup was extremely easy. Polite and professional staff More

by KATUTTER1 Verified Customer Verified Customer

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There was Kind and helpful service. I was kept informed of everything that was happening. I was kept informed of everything that was happening. More

by Crokjc Verified Customer Verified Customer

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My car overheated, so it was towed to scranton gmc as a surprise for the service department the following morning. I had looked under the hood and knew the issue was the coolant reservoir had been damaged surprise for the service department the following morning. I had looked under the hood and knew the issue was the coolant reservoir had been damaged by a rodent. The next morning, the service department called me as soon as they opened, and I told them my sad story. They said they would try and fit my car in and work some magic. 5 hours later they had gotten the replacement reservoir from another service department and gotten my car fully functional. I am so thankful that they were able to work the magic to get me back on the road! More

by ELIZABETH715 Verified Customer Verified Customer

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