Frank Kern | Page 26

All of the people at Scranton Motors' service department do an amazing job, and are very kind and professional. do an amazing job, and are very kind and professional. More

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Great service from Frank. I appreciate the open communication and being kept completely updated on what needed to be done. I will be returning when needed. I appreciate the open communication and being kept completely updated on what needed to be done. I will be returning when needed. More

by Volkjay3003 Verified Customer Verified Customer

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All my inquiries were answered and the car was professionally serviced as promised. Everyone was professional and on point. For the first time when the car was returned to me, the driver’s se professionally serviced as promised. Everyone was professional and on point. For the first time when the car was returned to me, the driver’s seat and mat were protected and despite upcoming rainy weather, the car was cleaned and washed, which was promised to be done during every service visit. I noticed a pleasant difference in cleanliness of the front windshield and windows. I think that this is the best service my car received since I bought it. Thank You Team Scranton Cadillac.of Vernon. More

by BASIAURBANEK Verified Customer Verified Customer

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Knowledgeable personnel, efficient service, was kept informed of the each step, contacted a ride service for me, called the next day to inform me all repairs were completed and vehicle was ready to pick informed of the each step, contacted a ride service for me, called the next day to inform me all repairs were completed and vehicle was ready to pick up. More

by Deannakorner Verified Customer Verified Customer

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Very Happy with their service! It's always great. Everyone is friendly and they are flexible with my schedule. It's always great. Everyone is friendly and they are flexible with my schedule. More

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Guy at the front desk was great. Excellent service, polite and friendly . Truck was brought in quickly and returned. Excellent service, polite and friendly . Truck was brought in quickly and returned. More

by richhoward7 Verified Customer Verified Customer

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Very thorough. Was courteous and able answer all my questions. Very professional. Explained the extra service necessary that day. Was courteous and able answer all my questions. Very professional. Explained the extra service necessary that day. More

by Rdusza01 Verified Customer Verified Customer

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Customer service was excellent. Service team was professional and clean. Overall a very good experience Service team was professional and clean. Overall a very good experience More

by GUY.OUELLETTE Verified Customer Verified Customer

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Like that they take time hear you out and very prompted in doing there job. Your not sitting waiting all day and if it will take long they have a shuttle vehicle to pick you up or drop you off in doing there job. Your not sitting waiting all day and if it will take long they have a shuttle vehicle to pick you up or drop you off More

by Jaz625 Verified Customer Verified Customer

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They never told me that there was another problem with my airbags my light still on. I took a day off work and I thought it was going to fix that problem I would pay them for airbags my light still on. I took a day off work and I thought it was going to fix that problem I would pay them for More

by Cstevenson543 Verified Customer Verified Customer

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