Frank Lara
Frank Lara at Five Star Subaru of Grapevine
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Frank Lara

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
21 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

24 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

21 Reviews

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21 Reviews of Frank Lara

March 29, 2024

Dealership Rating
Employee Rating

Frank Lara was great as well. He listened to what I was looking for, found it and then took extra time to go over all the details to ensure I felt comfortable with my new vehicle More

by TLFHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Greg Cryer

Mar 30, 2024

Five Star Subaru of Grapevine responded

TLFHALL, Thank you for sharing your Five Star Subaru experience! We're thrilled to hear that Frank Lara provided you with excellent service and took the time to ensure you felt comfortable with your new vehicle. We truly appreciate your feedback and thank you for choosing us! If you ever need anything else, please don't hesitate to reach out to 817-438-1700. Take care, Doug Laymon, Sales Manager

March 26, 2024

Dealership Rating
Employee Rating

Great experience buying a car. Look forward to a long relationship with Five Star Subaru. More

by JDOWNEY0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Greg Cryer

Mar 26, 2024

Five Star Subaru of Grapevine responded

Congratulations, JDOWNEY0, on your new Subaru. We look forward to continuing to serve you at Five Star Subaru. Reach your sales team any time at 817-438-1700. Thank you for your endorsement! Best regards, Doug Laymon, Sales Manager

February 25, 2024

Dealership Rating
Employee Rating

Francisco sold me my Subaru. He was very nice and friendly. He showed me exactly what I needed in a Subaru! More

by JULIE5559
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck

Feb 25, 2024

Five Star Subaru of Grapevine responded

Congratulations, Julie, on your new Subaru! Frank, Corbin, and I remain available your new car questions at 817-438-1700. We are excited to help you enjoy your ride. Thank you for your endorsement and business! Take care, Doug Laymon, Sales Manager

February 07, 2024

Dealership Rating
Employee Rating

Everyone I worked with made for a pleasant and professional experience. Sales and Finance were both very kind, friendly, and knowledgeable. More

by SAM.COZENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck

Feb 08, 2024

Five Star Subaru of Grapevine responded

Sam, Thank you for shopping at Five Star Subaru. We do our best to make purchasing a vehicle efficient and pleasant. Frank, Corbin, or I can be reached at 817-438-1700. Give us a call if you would like to revisit our processes or the features on your Subaru. Enjoy! Best regards, Doug Laymon, Sales Manager

October 21, 2023

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Employee Rating

The dealership was incredibly friendly and helpful. They didn’t pressure us at any point. We were very happy with the service. More

by JILLAUSTIN32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Oct 22, 2023

Five Star Subaru of Grapevine responded

JILL, We are committed to providing our customers with a consistently positive experience at Five Star Subaru. Congratulations on your purchase! We look forward to serving you for many years to come. Stay in touch at 817-438-1700, Thank you, Doug Laymon, Sales Manager

October 13, 2023

Dealership Rating
Employee Rating

Excellent customer service. Many thanks to Frank Lara for his professionalism and customer oriented attitude. A great person to work with and simply know as a human being! More

by ZOLTAN04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Oct 14, 2023

Five Star Subaru of Grapevine responded

Congratulations ZOLTAN04 on your purchase at Five Star Subaru. Frank is a great source of vehicle knowledge. Reach either of us at 817-438-1700 when you have technical or care questions. We want to make owning your new car the best experience. Thank you, Doug Laymon, Sales Manager

October 01, 2023

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Employee Rating

Straight about costs. & we went over each process. Frank Lara was wonderful. Even when insurance processing was slowed down by chase. Worked with me to find then hold the More

by WESTWHEELS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Five Star Subaru of Grapevine responded

WESTWHEELS, At Five Star Subaru, our unwavering dedication is to provide outstanding customer service, ensuring that your car-buying experience is delightful and stress-free. We sincerely appreciate the trust you placed in Frank, and we are committed to consistently exceeding your expectations. Stay in touch at 817-438-1700. Thank you, Doug Laymon, Sales Manager

August 25, 2023

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Employee Rating

Excellent service. Answered my questions. Called to check on my experience. Have been using service dept for 4 years with my Outback and looking forward to taking my More

by MIKEPARKER6259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2023

Five Star Subaru of Grapevine responded

Congratulations MIKEPARKER6259 on your new Crosstrek! The entire Five Star Subaru team is excited to help you enjoy your car. Call on us at 817-438-1700. We value the chance to serve you. Thank you for your loyalty! Best regards, Doug Laymon, Sales Manager

August 04, 2023

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Employee Rating

This dealership is top notch. It has a great snack bar and the restrooms are clean. The staff is very friendly and professional. More

by abeach4two
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Kenny Wilder

Aug 05, 2023

Five Star Subaru of Grapevine responded

Abeach4two, We understand that there are many options available when it comes to purchasing a vehicle, and we are honored that you placed your trust in Five Star Subaru. Our primary goal is to provide exceptional customer service and we are thrilled to know that we were able to meet your expectations. Your questions are always welcome at 817-438-1700. Please call on us for vehicle advice. Thank you, Doug Laymon, Sales Manager

Aug 05, 2023

abeach4two responded

We were so blessed to have Frank Lara as our sales representative. I have dealt with many automotive sales representatives over past 55 years, but I have never had the pleasure of working with anyone as pleasant, patient, knowledgeable, thorough and straightforward as Frank Lara. Frank made purchasing our new Subaru an enjoyable experience. He is a real asset to Five Star Subaru!

July 07, 2023

Dealership Rating
Employee Rating

The people were friendly, professional and very helpful. I would recommend them to anyone buying a new car. More

by TLPADILLA48
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 07, 2023

Five Star Subaru of Grapevine responded

Hello ELPADILLA48 and thank you for taking the time to rate your Five Star Subaru shopping experience. On behalf of your sales team, we are thrilled to hear about your positive experience. We value your business and look forward to serving you when you call 817-438-1700. Take Care, Doug Laymon, Sales Manager

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