Frank Mancini
Frank Mancini at East Hartford Chevrolet

Frank Mancini | Page 7

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7
229 Reviews
4.7

229 Reviews

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229 Reviews of Frank Mancini

February 20, 2026

Dealership Rating
Employee Rating

Parts and Service departments were as bad as I have ever dealt with. Rude, unhelpful, inconvenient methods, unapologetic. More

by Billh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 23, 2026

East Hartford Chevrolet responded

Thank you, Bill, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send Chris Salvador at chriss@easthartfordchevy.com a message, so that he can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 18, 2026

Dealership Rating
Employee Rating

The staff was very friendly and helpful from the moment i walked in the building More

by acircosta15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

East Hartford Chevrolet responded

Great to know you felt welcomed and assisted the moment you arrived. Frank and our team were happy to service your Chevrolet 3500. Please reach out when you need anything else.

January 31, 2026

Dealership Rating
Employee Rating

Very clean, warm and welcoming. Of note though, the coffee machine was not functioning (jammed) during my visit. More

by m.sadoski
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

Jan 31, 2026

East Hartford Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at East Hartford Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2026

Dealership Rating
Employee Rating

Jessica is very informative, patient and she also explains what type of maintenance your vehicle needs. Jessica also has great customer service skills. More

by CWATSON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Jessica Montez , Jay Wanat

Jan 26, 2026

East Hartford Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing East Hartford Chevrolet!

January 25, 2026

Dealership Rating
Employee Rating

Very responsive to my needs. Were able to complete the work while I waited. Excellent service. More

by esullivan05
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

January 21, 2026

Dealership Rating
Employee Rating

Very friendly in eligible made the whole experience pretty simple. I don’t mind driving further for great customer service and good quality work. More

by tyreemack6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 20, 2026

Dealership Rating
Employee Rating

Great service. Friendly employees. Clean wait area. Quick check in and check out. Thank you. More

by MONICW74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 13, 2026

Dealership Rating
Employee Rating

The dealership was fine. Frank was very unprofessional and insulting. He should not be working with people. More

by Joegion230
Recommend Dealer
No

Other Employees Tagged: Frank Mancini

January 10, 2026

Dealership Rating
Employee Rating

The only negative I can address is the fact that I made an appointment but, clearly they don't acknowledge them and just go on a first come first serve basis! Which is crazy when u get there super early (b More

by Klpender09
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

January 09, 2026

Dealership Rating
Employee Rating

I prefer this dealership over others in the state. I've had terrible experiences at the Chevy dealership in Milford Ct. I would drive the hour out of my way because of your service dept. Only issue I More

by Nbalbachan
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

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