Frank Marsala | Page 18

Great dealership would highly recommend Frank in mgmt, Fred Carey in sales and Reinaldo Rivera in finance are a great team. They were very helpful making sure that my deal went through W Frank in mgmt, Fred Carey in sales and Reinaldo Rivera in finance are a great team. They were very helpful making sure that my deal went through Would highly recommend the dealership to others. More

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Best Lexus Dealer in South Florida Eager to please and earn your business, Lexus of Pembroke Pines was a pleasure to deal with. Victor and Moez were absolutely great and Victor my sales Eager to please and earn your business, Lexus of Pembroke Pines was a pleasure to deal with. Victor and Moez were absolutely great and Victor my sales rep even brought the car to me. Would definitely recommend to a friend or family! More

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Great car buying experience Great dealership! Wonderful staff! I bought a car and they were wonderful and helped me find the right car for me. Jeremy, Frank and Tommy were wond Great dealership! Wonderful staff! I bought a car and they were wonderful and helped me find the right car for me. Jeremy, Frank and Tommy were wonderful! More

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Awesome spectacular i have always leased my Lexus from this dealership. It's the best in everything. Sales & Service is tops. Their personnel is top rated. Everyone alway i have always leased my Lexus from this dealership. It's the best in everything. Sales & Service is tops. Their personnel is top rated. Everyone always smiles courtesy is a priority for me. Would highly recommend! More

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Always great A fantastic dealership. I’m on my 4th car with them. Every time I go for service it doesn’t take long. I’ve also recommend 3 new car buyers to them A fantastic dealership. I’m on my 4th car with them. Every time I go for service it doesn’t take long. I’ve also recommend 3 new car buyers to them More

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Excellent Great services all around including check in staff service manager and the check out staff as well. I’m in my 5th car with you and this is partly the Great services all around including check in staff service manager and the check out staff as well. I’m in my 5th car with you and this is partly the reason More

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Horrible customer service Customer service was bad last year but now it is absolutely horrible. I have leased five cars in the past and I will never go back. I am on my way to Customer service was bad last year but now it is absolutely horrible. I have leased five cars in the past and I will never go back. I am on my way to JM Lexus where service is important to them! More

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The best dealer in Miami. Browsed or Palm Beach county! They always go the extra mile to make sure you are happy. They give you the best price up front. They give the best customer service. They always go the extra mile to make sure you are happy. They give you the best price up front. They give the best customer service. More

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Poor Customer Service Our pleasant salesman Alix sold us the car we wanted at what seemed to be a fair price. The car was PROMISED for January 2. January 2 they promised Our pleasant salesman Alix sold us the car we wanted at what seemed to be a fair price. The car was PROMISED for January 2. January 2 they promised January 3. The car finally arrived late on January 5 and we got the vehicle Jan 6. Our salesman was OFF and no one else would help us w the delivery. We were left waiting for over an hour for help, but help never materialized. I don't need hand holding, but I have no idea how to use the technology. It was our worst car delivery experience ever . No one cared. No one helped. No one respected our time. They did reimburse us for our rental car. But the lack of customer service is unacceptable. Someone should have properly delivered the car since our salesman was off. More

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I dealt with friendly people, not with sharks! Denis was very friendly and did not push me into buying anything another car or more expensive car. And Frank gave me the deal that I wanted. Denis was very friendly and did not push me into buying anything another car or more expensive car. And Frank gave me the deal that I wanted. More

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