Frank Mauka | Page 2

Thank you to Frank and Dwight for working diligently with me while I was patiently waiting on my credit union loan to successfully process through. I love the vehicle and thanks again for the support. me while I was patiently waiting on my credit union loan to successfully process through. I love the vehicle and thanks again for the support. More

by PRESH25R Verified Customer Verified Customer

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Best car buying experience I’ve ever had. Frank was the best and the finance department was efficient and professional. I highly recommend!! Will be a loyal customer as long as I’m living in Frank was the best and the finance department was efficient and professional. I highly recommend!! Will be a loyal customer as long as I’m living in this area. More

by BRITTPARRISH Verified Customer Verified Customer

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John Cooper is the best, he went beyond and I am happy with my service with my service More

by SUMM3RLALL Verified Customer Verified Customer

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My sales associate, Frank Mauka, was excellent throughout the entire car-buying process. He was consistently courteous and gave me the space I needed to decide on the best option without any pressure. The fi the entire car-buying process. He was consistently courteous and gave me the space I needed to decide on the best option without any pressure. The financing process was also incredibly smooth and well-handled. I highly recommend Frank Mauka to anyone looking for a professional, stress-free car-buying experience. More

by davemaitra Verified Customer Verified Customer

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Frank and Bernard did a great job at selling us our vehicle and we will definitely be back in the future to purchase another vehicle. vehicle and we will definitely be back in the future to purchase another vehicle. More

by Josh Verified Customer Verified Customer

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Frank was amazing. He was professional and made the buying experience a pleasure. The service to get my car home was appreciated and kind. He was professional and made the buying experience a pleasure. The service to get my car home was appreciated and kind. More

by TNCHARMAN Verified Customer Verified Customer

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My initial experience at Cobb County Toyota was great. The salesman was perfect, very friendly and helpful and the F&I experience was also great. I was very happy with my purchase and happy about the de The salesman was perfect, very friendly and helpful and the F&I experience was also great. I was very happy with my purchase and happy about the dealership. That recently changed. We bought the car on May 2, 2025 so we could have a reliable vehicle while out of state. We bought the car six weeks before going out of state and had no idea there would be any issues. The expiration date of the temp tag would occur while we were out of state. The last time I bought a car at the same dealership, it took only two weeks to get the permanent tag. On May 28, I first called the tag office. They let me know that the dealership didn’t submit the documents to process a tag. That was 26 days after the purchase. I called the dealership to find out what happened. I spoke with a different F&I rep. I wanted to know what the delay was and what can be done to expedite the process. Sadly, he pushed back and wasn’t willing to help. I was persistent and he put me on hold. He came back several minutes later and told me it was processed. As I still don’t have this tag, and it is now June 7. I have to assume I was lied to. I did try to reach out to the General Sales Manager and he never responded. Someone else did call yesterday to let me know the state has the information to process the tag. I am very bitter about this. I trusted this dealership would care about their customers. What they proved to me is they care when you are buying a car, but after that, not so much. At this point, I won’t be able to use my car as intended and no one at the dealership will tell me why. If you don’t care if a dealership has great customer service after the sale, by all means, buy from Cobb County Toyota. If customer service is important, I recommend you look at other dealerships. I wish I had and will never buy another car from Cobb County Toyota. Why did they wait 29 days to process my tag, assuming it really was processed and why did it take me making a call to have it happen? More

by RSELVAGGIO0 Verified Customer Verified Customer

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Best sale experience ever! Sale Representative Frank Mauka exceeded my expectations. He looked for options without any pressure and allowing me to make my own decisions. After Sale Representative Frank Mauka exceeded my expectations. He looked for options without any pressure and allowing me to make my own decisions. After having a horrible experience in another Toyota Dealer, Frank totally change that experience in a positive one. I left the other dealer without looking to the options available because the sale person was pushing me to choose the car that he want it… Thank you Frank for changing that experience in a positive one and for showing that you really care for your customers! More

by Abdiel Verified Customer Verified Customer

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Experience negotiating my purchase with Mr. Mauka was the best that I have ever had. Mauka was the best that I have ever had. More

by R.WILSON1 Verified Customer Verified Customer

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Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car, and the service center is top notch, I wouldn’t trust anyone to service my car except the technicians at Cobb County Toyota More

by DEANSJOLIN Verified Customer Verified Customer

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