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Frank Menna
Frank Menna at BMW of Fort Washington

Frank Menna

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
165 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

41 yrs

Languages Spoken

English English

5.0

165 Reviews

Write a Review

165 Reviews of Frank Menna

May 02, 2025

Dealership Rating
Employee Rating

Ben, Rich, and Ryan treated me very well without an appointment. Emergency drop off. I recommend the service department to everyone More

by Anthonybuonopane14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Alden Miller, Dennis Kogout

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May 05, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

May 02, 2025

Dealership Rating
Employee Rating

Ben and Rich Lanci Ryan Young Guissepe the best bosses I recommend them to everyone for any help best service department I've been a part of More

by Rich.miller.auto422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Alden Miller, Dennis Kogout

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May 05, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 24, 2025

Dealership Rating
Employee Rating

BMW fort washington provided great service they’re truly the best !! the brown guy Ben and the white guy Rich are the ones that always take care of me and my car! Love it here <3 More

by gabbyvaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci

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Apr 27, 2025

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2025

Dealership Rating
Employee Rating

Everyone at the dealership is pleasant and very accommodating to the customers regardless of what your needs are. They listen to your needs and work with you to find the best vehicle for you.. More

by Anna Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucy Hu, Alex Frank

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Apr 23, 2025

BMW of Fort Washington responded

Hi Anna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2025

Dealership Rating
Employee Rating

Ben , Dennis and Frank are awesome. This is the best BMW service center. They take great care of customers. I highly recommend BMW of Fort Washington! More

by sudeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

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Apr 24, 2025

BMW of Fort Washington responded

Hi Sudeep, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 17, 2025

Dealership Rating
Employee Rating

Great service, every time I bring my car to get service it’s always great experience with the team at Fort Washington More

by doanldfreeman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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Apr 19, 2025

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 14, 2025

Dealership Rating
Employee Rating

Ben is great to work with. He answered all my questions and get everything taken care right away. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Ryan Young, Brittany Startzel, Ben Ammar, Melany Del Toro, Alden Miller, Dennis Kogout

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Apr 16, 2025

BMW of Fort Washington responded

Hi Courtney, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

April 03, 2025

Dealership Rating
Employee Rating

Excellent service had a great experience dropping my car from the vallet to the Ben who is very knowledgeable and made me feel very comfortable. I do recommend this dealer to everyone very respectful intell More

by Chrismccabe49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

Report | Print
Apr 06, 2025

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 03, 2025

Dealership Rating
Employee Rating

Ben is great to work with as always. Always makes life easy when I have an appointment. More

by Chris.Duffany
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar, Dennis Kogout

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Apr 06, 2025

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

April 02, 2025

Dealership Rating
Employee Rating

Ben is very kind and knowledgeable. He was very good at dropping me off in a difficult location. Amazing driver. More

by Mohamadaeham123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Ryan Young, James Garito, Ben Ammar, Melany Del Toro, Alden Miller, Dennis Kogout

Report | Print
Apr 05, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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