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Frank Menna
Frank Menna at BMW of Fort Washington

Frank Menna | Page 2

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
256 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

42 yrs, 3 mos

Languages Spoken

English English

5.0

256 Reviews

Write a Review

256 Reviews of Frank Menna

June 25, 2026

Dealership Rating
Employee Rating

Ben was really helpful when I walked into the dealership and he helped me with all my concerns. More

by Rafid1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Jun 27, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 25, 2026

Dealership Rating
Employee Rating

Ben and Frank is very good with their work and very attentive with my request. More

by msochemist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 27, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2026

Dealership Rating
Employee Rating

Ben and Brittany helped me with everything they were quick and very friendly people. Service BMW More

by Vrjp05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 27, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 12, 2026

Dealership Rating
Employee Rating

Ben and Rich lanci treated very well today love the service department and god bless them 🙏 More

by Creamandsugar24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 13, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 11, 2026

Dealership Rating
Employee Rating

I really appreciate Ben help ,he been amazing with me ,I had a good experience More

by Mohammadabdulfatah2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 12, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2026

Dealership Rating
Employee Rating

Ben is a great driver, very personable and timely pickups! Highly Recommend him to anyone More

by josh.david100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 11, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2026

Dealership Rating
Employee Rating

Ben gave classic customer service and I highly appreciate all the support for my car More

by wnjiru1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar

Report | Print
Jun 05, 2026

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2026

Dealership Rating
Employee Rating

Ben he’s the man because of him I’m trading my M5 for X5 . Service department is the best with Rich lanci in charge More

by Jawadnhcllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Bob Leitch, Edward Maguire, Brittany Startzel, Dennis Kogout

Report | Print
May 29, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 23, 2026

Dealership Rating
Employee Rating

Excellent service from Ben . Dennis and Frank great service department that’s why I keep purchasing from this dealership More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
May 24, 2026

BMW of Fort Washington responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

May 22, 2026

Dealership Rating
Employee Rating

Because of great service i received today from Ben i really recommend this dealership to everyone. thx Ryan young for taking care of me without appointment More

by Jayden T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
May 23, 2026

BMW of Fort Washington responded

Hi Jayden, thank you for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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