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Frank Menna
Frank Menna at BMW of Fort Washington

Frank Menna | Page 2

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
239 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

42 yrs, 1 mo

Languages Spoken

English English

5.0

239 Reviews

Write a Review

239 Reviews of Frank Menna

May 05, 2026

Dealership Rating
Employee Rating

The word of the day is service. Ben went above and beyond. In a complete bind and no appointment, Ben was able to get me in for service with no trouble at all. The managers Ryan and More

by qui2myheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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May 08, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2026

Dealership Rating
Employee Rating

My car suddenly broke down over the weekend, so I had to rush to the dealership. I’m so grateful for the help I received at BMW of Fort Washington. I want to give a special thanks to my advisor Frank, techn More

by airjet77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Technition Sean!!!

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May 08, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

April 23, 2026

Dealership Rating
Employee Rating

Frank is the man! Took care of all my concerns and questions I had. Top tier service! More

by Pavlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

BMW of Fort Washington responded

Hi Pavlo, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

April 08, 2026

Dealership Rating
Employee Rating

It's always a pleasure to bring my car for service. Great people. From time to dropping to picking up. I wanna say thank you to Ben and Richard Lanci for all the help. More

by dreadbug90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Apr 12, 2026

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2026

Dealership Rating
Employee Rating

Ben is really good friend of mine. He always help me out for everything I need. Thanks Ben. More

by Aggarwal.sk1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Apr 04, 2026

BMW of Fort Washington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2026

Dealership Rating
Employee Rating

Ben and rich lanci were great! 10/10 service will be coming back for sure! More

by Christiec1617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Mar 26, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 19, 2026

Dealership Rating
Employee Rating

If you ever need help at the dealership, find Ben! He has all the answers you may need More

by dishchukolha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, James Garito, Brittany Startzel, Ben Ammar, Dennis Kogout

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Mar 22, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2026

Dealership Rating
Employee Rating

Ben is an excellent person and very intelligent and very professional.I recommend him to everyone More

by Ssoni4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Mar 20, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 10, 2026

Dealership Rating
Employee Rating

Ben and the whole team treated me very well. I recommend this dealership to everyone. Trusted place More

by Babakhalidllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Mar 13, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2026

Dealership Rating
Employee Rating

Ben and Dennis are awesome. Ben always makes sure to provide excellent service. Dennis is very informative about what’s best for my BMW. Best place for servicing my BMW More

by sudeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nevin Horst, Jeremy Golis, Jim Kostack, Leonard Linch, Ben Ammar, Dennis Kogout, Eddie Stroka

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Mar 12, 2026

BMW of Fort Washington responded

Hi Sudeep, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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