671 Reviews
Write a Review671 Reviews of Frank Perez
December 15, 2023
Service section in Ken Graff Honda Reverdale is such an amazing place to take care of your Honda car. The staff is helpful and all drinks are available for free while you are waiting your car. The service amazing place to take care of your Honda car. The staff is helpful and all drinks are available for free while you are waiting your car. The service not takes much time unless there is an issue. I really like the service that they provide it. More
December 15, 2023
Love the Ridgeline. However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive f However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive for a recall appointment that you schedule, you never have the part the first time. Your people are always appropriately apologetic. But that really doesn't help. I wish your parts are service were better because your vehicles are great. But why would I buy one from you? More
Other Employees Tagged: Josh Caldwell, Alex Ruiz, Dino Soto, Jesse Martinez , Jacob Haro , Collin Gum, Dallan Oldroyd
December 12, 2023
I always receive great service. They were prompt and even gave me a car wash! The waiting area was comfortable and allowed me to be able to work while waiting. Thanks, Honda! They were prompt and even gave me a car wash! The waiting area was comfortable and allowed me to be able to work while waiting. Thanks, Honda! More
Other Employees Tagged: Josh Caldwell, Alex Ruiz, Dino Soto, Jesse Martinez , Jacob Haro , Collin Gum, Dallan Oldroyd
December 10, 2023
From start to finish I was treated with respect and given status update of my vehicle. status update of my vehicle. More
Other Employees Tagged: Jesse Martinez
December 06, 2023
Please go to xxxx. . You are lucky that I don't sue you. Please review the crap you did, perhaps I needed and new engine, a new transmission, new radio, new windows, . You are lucky that I don't sue you. Please review the crap you did, perhaps I needed and new engine, a new transmission, new radio, new windows, new seats, etc, etc etc. Remove my name and email from your system More
Other Employees Tagged: Josh Caldwell, Alex Ruiz, Dino Soto, Jesse Martinez , Jacob Haro , Collin Gum, Dallan Oldroyd
December 01, 2023
I have had both my Honda's recently repaired at Ken Garff Honda Riverdale service department. Both times Frank Perez was my service adviser. He is very professional, knowledgeable, courteous, and friendly. Honda Riverdale service department. Both times Frank Perez was my service adviser. He is very professional, knowledgeable, courteous, and friendly. He also goes above and beyond when it comes to customer service. One of the visits I was also contacted by the Service Manager, Rick Johnson, he is definitely leading the team in the right direction and I love getting to ask Rick questions due to his years of experience and vast knowledge. I would highly recommend Ken Garff Honda Riverdale, Rick Johnson, and Frank Perez for any and all of your service and repair needs! Best Regards, Steve P. More
Other Employees Tagged: Rick Johnson
November 09, 2023
Got me in quickly, fixed everything in the same day. Best service department I have dealt with. Best service department I have dealt with. More
Other Employees Tagged: Isaac Maw, Joey Burns, Rick Johnson