Frank Steffen
Frank Steffen at Porsche North Olmsted
Refer Me

Frank Steffen | Page 5

General Manager

Porsche North Olmsted

28400 Lorain Rd
North Olmsted, OH 44070

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4.8
47 Reviews

Born and raised in Germany. Have spend the last 15 years with BMW and 3 years with Audi here in the US. Very excited to work with Porsche. For me Porsche is the best Automobile brand in the world.

Dealership Experience

3 yrs, 9 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

German German

4.8

47 Reviews

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47 Reviews of Frank Steffen

June 22, 2021

Dealership Rating
Employee Rating

Wonderful buying experience! Great working with Mike and Frank. Thanks! More

by Ahbradley
Recommend Dealer
Yes

Other Employees Tagged: Mike Famagellto, Tom Mullen

Jun 22, 2021

Porsche North Olmsted responded

Thank you very much for making us part of your purchase process.

Jun 22, 2021

Ahbradley responded

So excited to have received my Porsche Cayenne. I’m from Alabama and this is my second vehicle to purchase from North Olmsted. Working with Mike, Frank and Tom was definitely worth the distance from Ohio to Alabama.

Jun 22, 2021

Porsche North Olmsted responded

Thank you very much.

June 21, 2021

Dealership Rating
Employee Rating

The service was excellent from the moment I emailed the dealership about my interest in a vehicle. I had not bought a car in several years and Frank and his son Frank Jr made the experience easy. Frank ema More

by Joyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR

Jun 21, 2021

Porsche North Olmsted responded

Thank you so very much for your very kind words. We are happy that you enjoyed your car buying experience with us here at Porsche North Olmsted.

June 11, 2021

Dealership Rating
Employee Rating

My dream machine was possible because of Maggie! She is very knowledgeable about the product. I had a few questions when placing my order and she was able to clarify and answer all of my questions, we were More

by Lucas K
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maggie Keating

Jun 12, 2021

Porsche North Olmsted responded

Lucas thank you very much for making us part of your car buying process. We truly enjoyed working with you.

May 07, 2021

Dealership Rating
Employee Rating

Dealership was very attentive to my needs and was able to trade another dealer for a vehicle that met my requirements. Frank Steffen Jr. was the only salesperson that promptly called me back during my search More

by lawyerlieberman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR , Tom Mullen

May 07, 2021

Porsche North Olmsted responded

Thank you very much for working with us. Congratulations on your new beautiful car.

March 29, 2021

Dealership Rating
Employee Rating

I’m sultan and I loved working with Frank and Qasim. Frank is suck a kind hearted person and actually cares about the customer compared to other dealerships. He treated my like family and will tell frie More

by Sultan Mirza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR, Qasim Shirazi

Mar 30, 2021

Porsche North Olmsted responded

Sultan we are happy that you enjoyed your experience here at Porsche North Olmsted. Thank you very much for your great review.

March 27, 2021

Dealership Rating
Employee Rating

Frank took great care of us, and helped me find a rare car, and good financing. Highly Recommend this dealership and Frank Jr. He went the extra mile for me. More

by gbodzin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR

Mar 27, 2021

Porsche North Olmsted responded

We are happy the at we could find the car that you really wanted. Thank you so much for giving us the opportunity to earn your business.

March 23, 2021

Dealership Rating
Employee Rating

Although I did have to pay half of the necessary work to bring a 2020 BMW M2 car to factory standards, Frank finally worked with me to split the bill. More

by Scott.Caston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Youssef, Maggie Keating , Mike Famagellto, Max Kovacs, Cassidy Pristov

Mar 27, 2021

Porsche North Olmsted responded

I know that you are not 100% satisfied with the resolution. You and I discussed this at length and I think at the end we came to fair solution. Thank you very much for working with us.

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