Frank Sumpter IV
Frank Sumpter IV at Ken Ganley Nissan Mayfield

Frank Sumpter IV | Page 9

General Sales Manager

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
174 Reviews

Industry Experience

16 yrs, 2 mos

4.9

174 Reviews

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174 Reviews of Frank Sumpter IV

January 07, 2023

Dealership Rating
Employee Rating

Everything was great! The process was fast and very simple. Max was great. He answered all my questions and didn't hesitate to go above and beyond. Holly was superb. She t More

by JAREDPERRIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Pipkin, Holly Vansil

Jan 09, 2023

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2022

Dealership Rating
Employee Rating

Excellent customer service, and they make you feel like family! I’ll “never “ go to another Nissan dealer! “NEVER “ this is my home dealership for life! Thanks so much for your kindness More

by Gwendolyn Locklear
Recommend Dealer
Yes

Other Employees Tagged: Steven Hohs , Brandon Boro, Holly Vansil

Jan 01, 2023

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Dealership Rating
Employee Rating

I think this was the most pleasant experience I've ever had when purchasing a car. Alicia maintained communication with me before, during and after scheduling the initial appointment. When I asked her to c More

by Joi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Kazdin , Alicia Burton, Holly Vansil

Dec 30, 2022

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 17, 2022

Dealership Rating
Employee Rating

Steve was awesome! He was very informative with all the questions I had and worked fast to get me out the door and on my way in my new truck. I will definitely be back! More

by jared G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Hohs , Alicia Burton, Kamal Rida

Dec 19, 2022

Ken Ganley Nissan Mayfield responded

Hi Jared, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2022

Dealership Rating
Employee Rating

Very professional and they know what they are talking about . They are wonderful people. A1 work More

by LADORA_T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Humphrey , Brandon Boro, Kamal Rida

Dec 19, 2022

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for your positive comments about Ken Ganley Nissan Mayfield! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2022

Dealership Rating
Employee Rating

Excellent customer service, and we were treated as if we were family. Thanks Steve, and the entire staff at Ganley Nissan More

by Gwendolyn Locklear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Hohs , Brandon Boro, Holly Vansil

Dec 15, 2022

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Dec 12, 2022

Gwendolyn Locklear responded

Thanks for your excellent customer service and treating us like we weren’t just a purchase, but a family member,

December 02, 2022

Dealership Rating
Employee Rating

Carl was professional, knowledgeable and most importantly helpful in the new car buying process, I would recommend ganley Nissan More

by SLBOONE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl Sapolin , Holly Vansil

Dec 05, 2022

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2022

Dealership Rating
Employee Rating

CARL AND HOLLY ARE EXCELLENT! ! CARL IN SALES MADE A SMOOTH, QUICK AND EASY PROCESS!! WHAT A BLESSING. HOLLY IN FINANCE ROCKED AS NORMAL AS WELL! CHEERS TO PATHFINDER #3!!! ALSO TH More

by CORYMCCONVILLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl Sapolin , Brandon Boro, Holly Vansil

Dec 01, 2022

Ken Ganley Nissan Mayfield responded

Hi Corymcconville, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 01, 2022

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 27, 2022

Dealership Rating
Employee Rating

I had a great experience leasing a new 2023 Nissan Altima at Ken Ganley Nissan Mayfield! Mr. Carl Sapolin and Mr. Frank Sumpter IV helped me and cared for my car leasing needs. I highly recommend Ken Ganley More

by SANGEETHA_GOPIKRISHNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl Sapolin , Kamal Rida

Dec 01, 2022

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2022

Dealership Rating
Employee Rating

Steve Hobbs, Franks Sumpter and the other staff at Ganley Nissan provided great customer service and follow up! If you’re looking for a vehicle and friendly staff, Ganley Nissan on Mayfield is the place to g More

by tonya_ellis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Hohs , Holly Vansil

Nov 23, 2022

Ken Ganley Nissan Mayfield responded

Hi Tonya, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Nov 23, 2022

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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